Digital Coach - Military veterans preferred

Reports to: Operations Manager

Hourly Rate: $20/hr (part-time, approximately 8 hours per week)

Work Location: Remote - DC

Apply by: July 17th 2025

World Learning is seeking five coaches to provide both 1:1 and small group support for 100 undergraduate students (junior-level). These students are passionate about public service and will be engaging in a summer work-travel experience. Coaches will provide feedback and guidance as students plan this experience, which could include locations domestically, internationally, or both.

The goal for this individualized and small group support is to guide students in identifying the public service issue area they will focus on, selecting communities and locations for travel, mapping out key organizations, establishing achievable learning outcomes, and sharing approaches to communication for securing opportunities. This includes providing feedback on their planning templates, which may require regular revisions and updates until each submission meets established standards.

Time Commitment and Compensation

This position requires an average of 8 hours per week between August 15, 2025 - May 15 2026, including established weekly office hours for individualized student support and planned group support via "neighborhoods."

Note: Weekly hours may fluctuate due to the free-flow nature of Office Hours, however, coaches should expect the busiest period of the year to fall during January and February, 2026 when students' planning template submissions are due. During the busy January and February months, working hours may closer to 15 - 20/week.

This position is remotely based, includes an hourly compensation rate, and does not include benefits.

Responsibilities

Online Facilitation

• Facilitate small group support through virtual "Neighborhoods," fostering healthy dialogue, and supporting diverse group cohesion and varied learning styles;
• Optionally attend virtual workshops hosted by our partner Foundation;
  • Required attendance at 4 virtual workshops throughout the year (first and last session of each semester);
• Optionally co-facilitate a brainstorming session to support students' work-travel experience planning;

• Facilitate synchronous and/or asynchronous online discussions for a neighborhood of approximately 20 students (including a minimum of one synchronous session/month and weekly asynchronous postings between October - April);

• Respond within 1 business day to student's posts/communications);
• Facilitate break-out room discussions and group planning sessions with students through synchronous online video conferencing;
• Hold weekly office hours from September 2025 through April 2026 to provide one-on-one guidance and advising for students as needed;
• Create weekly icebreaker activities with check-in questions.

Student Support

• Create and maintain a positive and inclusive digital learning community;
• Review students' work on summer work-travel planning templates and provide constructive feedback for refining plans to match set program standards;
• Support students on areas of concern with logistics, decision making, goal-setting, wellbeing, and/or setting achievable goals;
• Coach students on behavioral challenges within the program community and mediate disagreements and conflicts;
• Help students troubleshoot technology issues to ensure program engagement;
• Support students with plans for their summer work-travel experience.

Administrative

• Participate in weekly (or bi-weekly as directed) check-ins with Program Manager and other Digital Coaches;
• Update Program Manager and other Digital Coaches regularly on interaction with students using online communication tools;
• Submit weekly timesheets and
• Other duties as assigned.

Minimum Required Qualifications

• Experience working with undergraduate students attending U.S. colleges or universities
• Experience facilitating dialogue and leading conversations among student groups;
• Experience facilitating discussions on online platforms;
• Experience working with students of diverse cultural backgrounds;
• Experience and interest in working in the public service sector;
• At least 21 years of age (applicants must be 21 or older prior to the start of employment);
• Comfort using technology and digital tools, and the ability to learn new tools quickly;
• Reliable Internet access;
• Superior interpersonal, cross-cultural, organizational, and time-management skills;

• Proven written and oral communication skills;
• Ability to take initiative, be creative, flexible, and work independently and with a team;

• Ability to work effectively under pressure and meet deadlines; and
• Fluency in English required.

Preferred Qualifications

• Familiarity with The Experiment Digital and/or World Learning Youth Exchange programs;
• Familiarity with or proficiency in Zoom and Google Docs;
• Experience coaching or guiding students through project and/or travel planning

The World Learning Inc. Family

For more than 90 years, World Learning Inc. is a thriving global organization made up of The Experiment in International Living, the nation's most experienced provider of international education through exchanges for high school students; School for International Training, offering accredited undergraduate study abroad programs through SIT Study Abroad and internationally focused master's degrees through SIT Graduate Institute; and World Learning, a global development and exchange nonprofit organization.

World Learning | worldlearning.org

World Learning has worked to create a more sustainable, peaceful, and just world. World Learning's education, development, and exchange programs help people find their voices, connect with their communities, strengthen the institutions that form the backbone of a democratic society, and build relationships across cultures. With World Learning's support, these emerging leaders tackle critical global issues like poverty, conflict, and inequality.

The Experiment in International Living | experiment.org

The Experiment in International Living is the nation's most experienced provider of international education through exchanges for high school students. For more than 90 years, The Experiment has empowered young people to step off the beaten path, experience the world as a classroom, immerse themselves fully in another culture, and build the knowledge and skills needed to confront critical global issues.

SIT | sit.edu

School for International Training (SIT) was founded in the early 1960s as a training center for the first Peace Corps volunteers. For nearly 60 years, SIT has prepared students to be effective changemakers and global citizens through experiential education focused on the world's most critical global issues. SIT Study Abroad offers accredited summer and semester undergraduate programs in Africa, Asia and the Pacific, Europe, Latin America, and the Middle East, as well as comparative programs on multiple continents. SIT Graduate Institute offers global and hybrid certificates, master's, and doctoral degrees.