Job TitlePatient Relations Assistant/UKHCRequisition NumberRE50887Working TitlePRA - Sanders Brown Clinic at TurflandDepartment NameMG100: Physician Based ClinicsWork LocationLexington, KYGrade Level06Salary Range$16.20-24.82/hourType of PositionStaffPosition Time Status Full-TimeRequired Education
HS
Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience
3.5 yrs
Required License/Registration/Certification
None
Physical Requirements
Sitting for extended periods of a time
Shift
Monday-Friday 8:00am-5:00pm. Other days/times determined by department needs and urgent situations.
Job Summary
The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience.
This clinic seeks and individual to provide front desk registration in the outpatient clinic; primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone.
This position supports the efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.
Skills / Knowledge / Abilities
This position requires the ability to multi-task, provide exceptional customer service, attention to detail, excellent communication skills, both in person and telephone, organizational and computer skills.
Does this position have supervisory responsibilities? NoPreferred Education/Experience
Customer service in a medical setting
Deadline to Apply07/20/2025Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Required fields are indicated with an asterisk (*).
Equal employment opportunity, including veterans and individuals with disabilities.
