BCT Partners – Scheduling Manager for Head Start Monitoring Reviews - Military veterans preferred

About BCT?    
We harness the power of expertise and innovation to solve complex social problems, transform lives, and create lasting change.   
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BCT is a management consulting firm that tackles complex social problems through data analytics, innovative solutions and program management. We believe complex issues are best solved through collaboration. As a result, we employ a multidisciplinary approach that combines domain expertise, research, evaluation, technology, organizational development, and a passion for change.?    
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To learn more about how we live our values of Ubuntu (“I am because we are”) and our mission, go to our website and follow us on social media.?    
https://www.bctpartners.com/?   

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About the Role 

The Scheduling Manager for Head Start Monitoring Reviews is responsible for developing, maintaining, and adjusting the national monitoring review schedule for the Office of Head Start (OHS). This role ensures timely and strategic scheduling of approximately 1,300 to 1,600 reviews annually, in coordination with regional offices, team leads, reviewers, and logistics personnel. The Scheduling Manager plays a critical role in ensuring that review deployments are optimized for efficiency, equity, and responsiveness to recipient needs and program risk levels.  

The Scheduling Manager must possess exceptional organizational and problem-solving skills, deep familiarity with Head Start programs, and demonstrated experience managing complex, large-scale scheduling systems in federal or human services environments.? 

To learn more about our clients and projects, please refer to the “This Project” section at the bottom of this job posting.   
 
How You Contribute to the Team: 

National Monitoring Schedule Development? 

• Design, maintain, and update the national schedule of Head Start and Early Head Start monitoring reviews, including foundational, comprehensive, CLASS, and special reviews? 

• Ensure the schedule reflects grant cycles, recipient availability, risk indicators, and regional priorities? 

• Incorporate flexibility to accommodate 20 to 45 percent fluidity across the monitoring year? 

• Coordinate scheduling of reviews involving multiple grants or special deployments?? 

Coordination and Collaboration? 

• Work closely with regional OHS offices, program staff, review team leads, and logistics teams to confirm availability and readiness of recipients and reviewers? 

• Facilitate communication across all stakeholders regarding scheduling updates, review assignments, and changes due to emergencies or recipient needs? 

• Collaborate with digital service providers to enter and update scheduling data in IT-AMS?? 

Risk-Based Planning and Data Integration? 

• Support recipient selection by aligning schedule planning with program performance indicators and risk classifications? 

• Incorporate input from content experts and OHS leadership to customize review strategies and scheduling? 

• Maintain a dynamic matrix of scheduled, pending, rescheduled, and completed reviews?? 

Performance Reporting and Monitoring? 

• Generate and submit regular reports on schedule adherence, scheduling conflicts, and trends in review delivery? 

• Develop quarterly cost analysis and review status reports for internal tracking and OHS oversight? 

• Track and escalate scheduling delays that may affect review quality or compliance timelines?? 

Special Review Support and Contingency Planning? 

• Prepare and coordinate scheduling for rapid response reviews related to child health and safety incidents? 

• Support emergency rescheduling needs due to natural disasters, public health issues, or recipient-specific emergencies? 

• Ensure review teams are aligned with recipient locations for efficient travel and deployment? 

Perform these and other reasonable tasks as assigned by management in support of BCT’s goals and objectives.  

What You Bring to the Table: 

As no individual candidate meets every qualification, we encourage candidates who meet most of these requirements to apply! 

Educational Requirements: 

• Bachelor’s degree in public administration, project management, business, education, or a related field is required? 

• Project management certification (e.g., PMP) or advanced degree is preferred? 

Experience Requirements: 

• Minimum of 5 years of experience in scheduling, logistics, or operations management for large-scale, multi-site programs? 

• Experience in education, human services, or federally funded program environments is strongly preferred? 

Skills and Expertise: 

• Familiarity with Head Start or Early Head Start monitoring or program operations required 

• Proficient with scheduling and project management tools, including Excel, MS Project, or scheduling modules within platforms like IT-AMS? 

• Strong data analysis and reporting skills to track trends, performance, and risks? 

• Ability to develop and adapt scheduling systems that integrate risk profiles, operational constraints, and personnel availability? 

• Proficiency with computer, Internet, Microsoft Office (Outlook, Word, Excel, and PowerPoint); experience with SharePoint and Monday.com desirable. 

• Proficient with video meetings/conferencing (e.g., Zoom, Adobe, MS Teams). 

• Ability to adapt quickly to new applications. 

• Able to meet job requirements while working in a remote work environment. 

Communication Skills: 

• Excellent organizational and interpersonal skills to coordinate with cross-functional teams? 

• Strong ability to lead and communicate clearly and collaboratively with diverse teams, grant recipients and other stakeholders.? 

• Clear written and spoken communication skills for briefing OHS stakeholders and drafting reports? 

• Ability to manage multiple priorities and stakeholders under tight deadlines? 

• Ability to provide constructive feedback, coaching, and mentoring. 

• Must be able to communicate, collaborate and interact with colleagues in a remote work environment; must participate in virtual meetings, appear on camera as needed, and contribute to meeting content as required. 

Additional Requirements? 

• Ability to obtain clearance to access and manage federal scheduling systems? 

• Experience supporting system improvements and participating in cross-contract collaboration? 

• Ability to?nimbly respond to real-time schedule changes and support urgent review deployments? 

There are multiple factors considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align with the specified role, geographic location, education as well as contract provisions regarding labor categories that are specific to the position. 

BCT offers a competitive total compensation package that, for this position, includes a base salary between $80,000 and $90,000 along with a generous benefits package. BCT’s benefits include partially subsidized medical, dental and vision coverage, fully vested 401k plan with company match, company paid life and disability insurance plans, paid family leave, and a generous paid time off policy.  

This is a remote position located within the fifty United States or Washington, DC.  We support and encourage a strong staff community, leveraging virtual communication tools and collaborative work practices. The African philosophy of Ubuntu (“I am because we are”) is an overarching value that influences our leadership and interactions.??    

This Project?

Head Start (HS) is a national program that provides comprehensive child development services, primarily to low-income children and their families, and includes Early Head Start (EHS), Migrant and Seasonal Head Start (MSHS) as well as American Indian/Alaska Native (AIAN) programs.?? 

The Head Start program is administered by the Office of Head Start (OHS), Administration for Children and Families (ACF), Department of Health and Human Services (HHS).? The Head Start Act and OHS require periodic monitoring and review of all federally funded Head Start programs to ensure adherence to Head Start Program Performance Standards (HSPPS) and regulations.? This project is responsible for the monitor review scheduling, team deployment and management, travel planning and logistics, content area expertise, conducting reviews and monitoring report drafting.? 

Beware of fraudulent job postings using BCT Partners' name & logo. Legitimate BCT communication will only come from bctpartners.com or recruiting+@applytojob.com emails, not free commercial services like Gmail or WhatsApp. BCT Partners will never request payment-related details or advancement of money during the application process. All open BCT jobs are easily accessible via our website Careers page, which includes a link to our open jobs list and job application system. If in doubt about any position or potential offer, please follow up with our team: careers@bctpartners.com. If you receive suspicious emails from someone posing as BCT Partners that ask for payment or personal information, contact us immediately at careers@bctpartners.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

BCT Partners is an Equal Opportunity Employer and provides equal opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes. BCT will recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, sex, military and/or veteran status, or disability in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. BCT Partners does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986. If you are interested in applying and require special assistance or accommodations due to a disability, please contact Human Resources at careers@bctpartners.com.

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