Business Systems Analyst
- Military veterans preferred
2025-07-15 Sleep Management, LLC dba Viemed
Other
/yr
employee
contract
Lafayette Louisiana 70508 United States
Sleep Management, LLC dba Viemed
Business Systems Analyst
Job Category: Information Technology Requisition Number: BUSIN002726 Full-Time
Essential Functions and Responsibilities
Conduct thorough research on software systems to understand current functionalities and the implications of proposed changes.
Analyze operations to identify opportunities for process automation.
Lead the charge in meetings and documentation related to VieMed’s Change Management lifecycle.
Document the scope of software update requests through detailed research.
Capture and document business requirements and process management workflows.
Translate business needs into specific, comprehensive functional requirements for the project team.
Ensure close collaboration with project teams, validating that all requirements are addressed.
Oversee vendor and service provider performance to ensure standards of quality and service are met, reporting any deviations promptly.
Knowledge, Skills, and Abilities
Preferable experience with healthcare applications such as DME, EHR, Salesforce, call center solutions, and medical billing software.
Comprehensive understanding of application functionalities, supported products/services, and business processes.
Knowledge of application security, user roles, data import/export, and storage.
Familiarity with the integration and security aspects of associated applications.
Understanding of data field definitions and database structures of applications.
Awareness of compliance standards related to the supported products and services.
Ability to develop and maintain detailed application administration documentation.
Working knowledge of business process mapping and project management.
Expertise in assigned core business applications.
Exceptional communication skills in English, both verbal and written.
Strong interpersonal skills, with the ability to engage with diverse personalities.
Proficient in facilitating group meetings and conducting interviews, listening, observing, and modeling.
Advanced PC skills, including MS Outlook, Excel, Word, PowerPoint, and Visio.
Excellent analytical, problem-solving, and organizational skills.
Ability to manage multiple projects simultaneously and work with minimal supervision.
Commitment to providing outstanding service to VieMed members, both internal and external.
Education and Background
Minimum 4 years of business analysis experience within a mid to large-sized organization and/or consulting.
Bachelor's Degree in Computer Science, Business Administration, or a related field is required; relevant experience may be considered in lieu of degree.
Familiarity with the HealthCare industry is strongly preferred.
Project management experience is highly valued.
Experience with Open Solutions applications is advantageous.
At least one year of experience supporting critical application software (both on-premise and SaaS) is required.
VieMed is an equal opportunity employer, dedicated to promoting a culturally diverse workforce. Join us in our mission to continue making a difference in patient care through innovative and teamwork-driven solutions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Equal employment opportunity, including veterans and individuals with disabilities.
