Position title: Sharepoint Analyst, APAC
Location: United States | and 4 more | (Remote)
Qualifications:
Basic Qualifications
- Bachelor’s degree in an IT-related field or equivalent experience.
- Minimum of 5 years’ experience in IT administration, with exposure to Microsoft 365 environments.
- Familiarity with Microsoft Windows operating systems and Microsoft 365 tools (e.g., SharePoint, Teams, OneDrive).
- Willingness to learn and grow into areas such as Enterprise Mobility and Security (EMS), Enterprise Mobility Management (EMM), and Privileged Access Management through on-the-job training.
Preferred Qualifications
- Microsoft 365 or SharePoint-related certifications (e.g., MS-700, MS-900, SC-300).
- Master’s degree in Information Systems, Computer Science, or related field.
- Experience with Power Platform (Power Automate, Power Apps) or scripting tools (e.g., PowerShell).
Knowledge, Skills and Abilities
- Proficiency with SharePoint Online, including site configuration, metadata management, and permissions.
- Working knowledge of Microsoft Teams, OneDrive, and Microsoft 365 Groups.
- Understanding of information architecture, content governance, and digital collaboration best practices.
- Ability to troubleshoot and resolve Tier III SharePoint issues.
- Strong written communication skills for documentation and training.
- Ability to work independently and collaboratively across teams.
- Experience with user training, documentation, or peer learning facilitation.
- Familiarity with analytics tools (e.g., Google Analytics, SharePoint usage reports) is a plus.
Required Languages: Fluency in English required.
Travel: Must be willing to travel up to 10%.
Supervisory Responsibilities: None
Agency Competencies (for all CRS Staff):
- Personal Accountability – Consistently takes responsibility for one’s own actions.
- Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
- Builds and Maintains Trust - Shows consistency between words and actions.
- Collaborates with Others – Works effectively in intercultural and diverse teams.
- Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.
Agency Leadership Competencies:
- Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
- Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
- Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.
What we offer
CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan. Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role. CRS' work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.
CRS is proud to be an equal opportunity/affirmative action employer. Selection and hiring decisions are made without regard to sex, sexual orientation, gender identity, race, age, disability, religion, national origin, color, veteran status or any other protected area.
Equal employment opportunity, including veterans and individuals with disabilities.
PI275498452
