ATA Services, Inc. is seeking to hire a Program Manager with IT expertise to work in a temporary long-term position. This position will be remote, however, the selected candidate must be able to travel to Santa Fe periodically.
- $60.00 per hour, with weekly pay
- Start Date: ASAP
- Full time position
- This is a remote position; however, it will require travel to Santa Fe
- Candidate must live in New Mexico
Implement and oversee Communications Hub for Providers that enables providers to network and interact with NMDOH staff, facilitating the exchange of valuable information in a timely manner. The Hub will provide easy access to public health information, such as protocols and emergency information.
- Develop a searchable repository of content (e.g., clinical guidelines, emergency response guidelines, etc.) that is organized using the "Wiki" function or a similar designated area on the Hub platform.
- Implement a process for reviewing and responding to comments or posts that violate the Hub's user agreement, including a clear escalation pathway for complex moderation decisions.
- Establish procedures for archiving all Hub content to ensure compliance with the Inspection of Public Records Act (IPRA) requirements.
- Activate a routine process for developing and posting informational materials (e.g., policy updates, training opportunities, funding announcements) on the Hub that will be established and maintained.
- Implement a communication strategy to market and promote the Hub to user groups across the state, including demonstrations and tutorials on how to use the Communications Hub.
- Establish a process for assisting Hub users in identifying and contacting specific Department of Health (DOH) staff members as needed.
- Create a clear and efficient process for coordinating the dissemination of emergency communications (e.g., Health Alerts Network (HAN) alerts, data sharing, updates) through the Hub.
- Develop and implement a framework to evaluate how effectively the Hub meets its stated goals, which will include gathering collaborative feedback from users.
- Establish a process for planning and decision-making regarding the potential expansion or evolution of the platform, developed in collaboration with the management team and user groups.
- Create a plan for seeking funding to support the long-term sustainability of the Hub program.
REQUIREMENTS:
- A bachelor's degree in a relevant field - business administration, management, computer science, or a related area.
- Project/Program Management: Several years of experience in project or program management is crucial.
- Experience in leading teams, managing projects, and working with stakeholders is highly valued.
- Specific Industry Experience: IT, Government experience
- Strong leadership skills for motivating teams, delegating tasks, and fostering collaboration.
- Excellent verbal and written communication skills for conveying information, managing expectations, and facilitating engagement.
- Ability to think strategically, align programs with organizational goals, and make informed decisions.
- The ability to identify and resolve complex issues, both technical and interpersonal.
- Must be adept at identifying potential risks, assessing their impact, and developing mitigation strategies.
- Strong organizational and planning skills for managing multiple projects, allocating resources, and meeting deadlines.
- Effectively managing relationships with team members, clients, and senior management.
- Experience managing program budgets, track expenses, and ensuring financial accountability.
- The ability to adapt to changing circumstances, prioritize tasks effectively, and manage multiple projects simultaneously.
ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
