Office Clerk II, Computing and Informational Technology - Monroe Community College - Military veterans preferred

Monroe Community College

Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Tue Jul 15 2025 Job Description:

Job Function:

Monroe Community College seeks an Office Clerk II who will be responsible for the independent performance of clerical tasks, requiring a high degree of independent judgment and decision-making. The use of technology is an integral part of the position, and the successful candidate must have excellent skills in using technology to solve problems. The Office Clerk II must have strong interpersonal skills and a sincere desire to assist college staff. The Office Clerk II reports to the Web Team Manager.

Examples of Duties & Responsibilities (Training will be provided):

Clerical

• Remediate documents for ADA compliance in accordance with the American with Disabilities Act
• Web edits through content management system (no programming knowledge required)
• Review Tribune articles (MCC daily newsletter) for ADA compliance on a daily basis

Operational support

• Managing and completing college-wide technology support requests as assigned
• Perform other duties and responsibilities as assigned by supervisor and appropriate staff.
• Work with faculty and staff by phone, zoom and email regarding web-related questions, accessibility questions, document remediation, etc.
• Attend webinars / training sessions when asked for professional development for the team for ADA compliance

MCC Expectations:

• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

Required Qualifications:

• Must currently hold the Monroe County civil service title of Office Clerk II or be reachable on the current eligible list for this title or meet the below minimum requirements for a provisional or temporary appointment, if offered;
  • Graduation from high school or possession of an equivalency diploma, plus EITHER:
    • (A) Graduation with an Associate's degree or successful completion of at least sixty (60) credit hours from a college or university; OR,
    • (B) Two (2) years paid full-time or its part-time equivalent office clerical or secretarial experience*; OR,
    • (C) An equivalent combination of education and experience as defined by the limits of (A) and (B) above

• Must be a Monroe County Resident.

*Experience as a Teller, Cashier or Sales Clerk will not be considered appropriate experience for the purposes of these minimum qualifications.

NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee.

Preferred Qualifications:

• Familiarity with Microsoft Office products
• Familiarity with creating PDF documents in Adobe Acrobat
• Strong interpersonal/communication, presentation, and public relations skills.
• Ability to operate with multi-cultural sensitivity.
• Commitment to self-learning emerging technologies and working in a team-based environment with expanding activities and quickly changing technologies.
• Experience in an educational environment.
• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

*There was an Open-Competitive & Promotional Exam scheduled for this title on: 5/3/2025. The successful candidate will be hired temporarily until the Certified List is established.

Job Type: Full-time

Hours: 8:45am - 4:45pm, M-F

Salary: $39,797.72 per year. Eligible for an increment increase at 6 months.

MCC offers a Flexible Work Policy for benefit eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short term, temporary basis.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

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