Office Support Specialist - Military veterans preferred

APTEAN


Position Title: Office Support Specialist

Location: Atlanta GA USA Alpharetta, Georgia US

Location Details: Onsite

Experience Level: Experienced Professional


Country: United States

Type: Employee Regular Full Time

Job Description

Job Title: Office Support Specialist

Location: Aptean HQ – Alpharetta, GA (5 days onsite)
Reports To: Director Facilities

Position Summary:

We are seeking a highly organized, proactive, and personable professional to join our team. This position is essential in creating a welcoming, professional office environment while ensuring our facilities operate smoothly and efficiently. The ideal candidate is detail-oriented, a strong communicator, and comfortable balancing front desk responsibilities with behind-the-scenes coordination and logistics support.

Key Responsibilities:

Office Administration Support:

• Serve as the first point of contact for visitors, vendors, and clients—providing a warm, professional welcome.
• Management of the company voicemail system. Checking voicemails and directing them to the appropriate departments.
• Greet and assist on-site HR interview candidates and new hires.
• Distribute employee badges and maintain access control records.
• Coordinate daily incoming and outgoing mail, including FedEx shipments and supplies.
• Monitor and replenish office and food & beverage supplies as needed.
• Maintain records and assist with office-related analytics.
• Collaborate with internal departments to support a productive workplace environment.

Meeting & Event Support:

• Own and manage meeting room calendars for Suites 100 and 200 via Outlook.
• Coordinate A/V, visitor access, catering, and other logistics with meeting hosts.
• Provide local recommendations for hotels, offsite dinners, and team-building activities.

Facilities Support:

• Liaise with outside vendors, service providers, and property management.
• Assist in office floor plan/desk move logistics as needed.
• Maintain and update facilities Standard Operating Procedures (SOPs).
• Ensure the Facilities Intranet Site remains accurate and up-to-date.
• Handle Employee Care Requests (e.g., flowers, meals, special acknowledgments).
• Serve as a key contact for building-related issues and vendor scheduling.

Required Skills & Qualifications:

• 3-5 years of experience in office administration, facilities coordination, or front desk support.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent written and verbal communication skills.
• Highly proficient in the Microsoft Office Suite. Specifically, Excel, Word, Powerpoint, Outlook, SharePoint and Teams.
• Ability to handle confidential information with discretion.
• Professional, friendly demeanor with a customer experience mindset.
• Experience with facilities software platforms and travel/expense tools (e.g., Navan) is a plus.

Working Conditions:

• This is an onsite role, Monday through Friday, 8am-5pm EST.
• Occasional light lifting (e.g., office supplies).
• Position requires flexibility to respond to facilities or meeting needs as they arise.

What’s in it for you?
Aptean offers competitive pay and robust benefit plans along with the opportunity to
grow your career in a fast-paced, flexible and casual environment, an outstanding
opportunity for career development and growth. ?

About Aptean
At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled,
purpose-built software and superior customer experiences from people who care.
Aptean is a global provider of mission-critical, industry-specific software solutions.
Aptean’ s purpose-built ERP and supply chain management solutions help address the
unique challenges facing process and discrete manufacturers, distributors and other
focused organizations. Aptean’ s compliance solutions are built for companies serving
specific markets such as finance, healthcare, biotech and pharmaceuticals, over?10,000
highly specialized organizations in more than 20 industries and 80 countries rely on
Aptean to streamline their everyday operations.

“At Aptean, our global and diverse employee base is our greatest asset. It is through
embracing and understanding our differences that we are able to harness our individual
power to maximize the success of our customers, our employees and our company.” –
TVN Reddy

Aptean pledges to promote a company culture where diversity, equity and inclusion are
central. We are committed to applying this principle as we interact with our customers,
build our teams, cultivate our leaders and shape a company in which any employee can
succeed, regardless of race, color, sex, national origin, sexuality and gender identity,
religion, disability or age. Celebrating our diverse experiences, opinions and beliefs
allows us to embrace what makes us unique and to use this as an asset in bringing
innovative solutions to our customer base.

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