Learning and Development Specialist - Military veterans preferred

Title: Learning and Development Specialist
Location: Chicago, IL, United States

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

The Role:

Learning and Development Specialist

Galen Healthcare Solutions, an RLDatix company, is a healthcare IT software and services organization that produces award-winning information archival and release-of-information solutions for the largest healthcare organizations in the United States. Our software is used daily by tens of thousands of physicians across the country.

As a company, we are honored to be ranked #1 in KLAS by our clients, including winning 2021’s coveted Top Overall IT Services Firm award, as well as recognition from Modern Healthcare, having appeared on their Best Places to Work list for 10+ years.

Galen has offices in Boston, MA, Chicago, IL, and Burlington, VT. This position will report to our Chicago office.

About the Role:

We’re looking for a proactive and highly organized Corporate Trainer who thrives in a fast-paced environment and can make an immediate impact with minimal oversight. In this role, you’ll be responsible for developing a wide range of internal training materials, including written guides, videos, slide decks, wiki pages, and interactive modules—by collaborating closely with subject matter experts (SMEs) across multiple departments.

Your work will focus on documenting critical processes, systems and tools, ensuring employees have the knowledge and resources they need to succeed and grow within the organization. This position is perfect for someone who excels at transforming complex, unstructured information into clear, engaging, and well-organized training content, and who enjoys working independently, taking ownership of projects from start to finish.

You will play a key role in shaping how our team learns, grows and thrives.

Responsibilities:

• Interview internal subject matter experts to gather information on processes, methodology, and workflows

• Create a wide range of educational materials, including:

o Instructional videos using third-party platforms

o PowerPoint and slide-based training modules

o Step-by-step guides and process documentation (with images)

o Internal wiki/knowledge base articles

o Interactive content and quizzes to reinforce learning

• Manage and maintain a centralized repository of internal training resources

• Support employee onboarding and ongoing education through clear, consistent training programs

• Facilitate in-person and virtual training sessions using a variety of instructional techniques

• Identify gaps in training materials and proactively create or update resources

• Deliver content through an LMS or similar platform and track usage and effectiveness

• Track and measure effectiveness using evaluations, feedback and performance metrics

• Partner with managers and HR business partners to support individuals

Qualifications:

• 3-5+ years of experience in corporate training, instructional design, or a related role, preferably in healthcare or technology

• Experience creating training materials across various media formats

• Strong interviewing, synthesis, and communication skills

• Proficiency with content creation tools such as PowerPoint, Loom, Camtasia, Articulate, or similar platforms

• Familiarity with internal wikis or documentation platforms (e.g., Confluence, Notion, Guru)

• Comfortable working with Learning Management Systems or other digital learning tools

• Excellent written and visual communication skills

• Ability to work independently, manage multiple priorities, and meet deadlines

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.

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