Senior Manager Strategy and Execution - Military veterans preferred

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.

We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.

Watch this short video for a brief introduction to Paradigm.

The Senior Manager Strategy and Execution is responsible for oversight and management of the business unit’s strategic programs and projects. This position will lead multiple projects/programs simultaneously and direct facilitating all aspects of the project/program, including scope, cost/benefit analysis, written proposal, budgets, and schedule to implementation. Projects/Programs assigned are complex, have cross Business Units impact, are broad in scope, and are typically related to core business strategic objectives. The Senior Manager Strategy and Execution will also assist in developing, establishing, and maintaining project/program management standards and procedures for Clinical Solution’s business unit and Strategy and Execution Department. The Senior Manager Strategy and Execution will also help lead the development of annual strategic plans for the Clinical Solution’s business unit and individual departments as needed. The Senior Manager Strategy and Execution will also support project portfolio management processes to define, prioritize, and select strategic projects for completion.

DUTIES AND RESPONSIBILITIES:

• Develop and manage the portfolio of projects and programs.
• Facilitate the definition of project/program goals, objectives, scopes, deliverables, schedules, and resource requirements
• Develop full scale project/program plans and proactively identify potential risks, dependencies, and obstacles that may hinder successful completion of projects/programs
• Monitor and evaluate the project/programs and keep stakeholders informed of current status, schedule updates, risks and issues
• Manage project/program level scope and change requests in a timely manner.
• Identify and implement non-technical process improvements as well as technical solutions to optimize project/program performance
• Assist in development of annual strategic plans and budgets
• Support project portfolio management processes and activities
• Support project and program management team development of project milestones, work breakdown structures, document handoffs and dependencies, critical paths, project statuses, project risks, and contingency plans
• Collaborate with other team resources to align plans across business unit
• Organize and facilitate project/program planning and coordination across project and programs.
• Identify unstructured problems and create the necessary structure to drive for results
• Provide mentoring, training and hands on assistance to project manager(s) and business owners in the understanding, adoption and effective use of the project management tool with up to date and correct information
• Implement and maintain strict adherence to the program and project management processes, standards, methodologies, tools and templates
• Manage and provide ongoing analysis and review of project/program timelines, work structure, milestones, dependencies and resource assignments to ensure they are sound and realistic in alignment with the projects scope and complexity
• Ensure regular reports are provided to Steering Committee and leadership team regarding projects/programs, status, budgets, schedules, etc.
• Create documentation/reports at varying levels of detail that summarize the operational effectiveness of projects/programs
• Produce regular reporting summarizing resource allocation forecasts by project and resource, surfacing gaps between supply and demand and maximizing resource utilization
• Use and continually develop leadership skills

SUPERVISORY RESPONSIBILITIES:

• Mentor, train, and supervise team members directly and indirectly, review their work and provide effective constructive feedback.
• Ensure all team members understand, are trained in, and comply with Paradigm’s security requirements and policies.
• Ensure all team members have the minimum level of IT system access required to effectively complete their Paradigm responsibilities.

QUALIFICATION REQUIREMENTS:

• Bachelor's Degree in appropriate field of study.
• At least 3-5 years of program/portfolio planning and management experience.
• 10 years of direct work experience in business and/or IT project management capacity managing multiple projects
• PMP/PMP-ACP Certified Project Manager preferred
• Proven experience of project management techniques and tools
• Proven experience in people management
• Proven experience in risk management
• Proven experience in change management
• Proven experience in project governance
• Knowledge of both theoretical and practical aspects of project management
• Excellent business/client engagement skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Experience developing instructional and procedural documentation and presentations
• High level of competence with MS Project, Planview or equivalent project management tool, MS Office and MS Visio