Job TitleAdministrative Services Asst/UKHCRequisition NumberRE50912Working TitlePatient Services Coordinator Sr.Department NameH1160:ESH Administrative and Business ServicesWork LocationLexington, KYGrade Level08Salary Range$19.00-30.09/hourType of PositionStaffPosition Time Status Full-TimeRequired Education
AA
Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience
4 yrs
Required License/Registration/Certification
None
Physical Requirements
Requires handling of average-weight objects up to 25 pounds, or sitting for long periods.
Shift
Monday – Friday 8:00 am – 5:00 pm
Job Summary
This position is critical to ensure efficient hospital operations in relation to the Business office. Under the direction of the Business office manager, the patient service coordinator senior is responsible for follow-up on denied and outstanding outpatient accounts for specified payers. The Patient services coordinator senior main responsibilities include customer service, department specific tasks, administrative duties, communication skills, and accurate documentation. The Patient service coordinator is expected to be familiar with hospital and department policies and procedures and able to utilize all resources within the ultimately contributing to the successful resolution of patient accounts.
Skills / Knowledge / Abilities
Organizational skills, exceptional and positive communication, adaptability, and ability to contribute positively to project management and quality of patient care. Must know Microsoft Word, Excel, and PowerPoint. The employee shall become familiar with HIPAA regulations and do their utmost to protect all protected health information (PHI) and other personal or sensitive information within their trust in the course of state business by applying appropriate safeguards and sharing only the information required to deliver agency services. Any personal or sensitive information overheard or seen by the employee will be kept confidential by not sharing it with others, on or off the work-site grounds.
Does this position have supervisory responsibilities? NoPreferred Education/Experience
N/A
Deadline to Apply07/23/2025Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Required fields are indicated with an asterisk (*).
Equal employment opportunity, including veterans and individuals with disabilities.
