ECOMMERCE COORDINATOR - Military veterans preferred

Carter Machinery


Location: Salem, VA 24153, USA
Category: Marketing
Posted Date: July 17, 2025
Requisition_Number: ECOMM005468
Schedule: Full Time

EOE Statement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an eCommerce Coordinator. The eCommerce Coordinator is responsible for supporting our eCommerce channels through various activities such as completing customer registrations, creating support tickets, maintaining reporting and related administrative tasks. Seeking candidates with Previous e-commerce or parts sales support experience; College degree a plus.

Requirements for the eCommerce Coordinator position include:

• Self-starter able to work with limited supervision.
• Strong verbal and written communication skills.
• Must be able to network successfully with other departments, and external vendors/suppliers.
• Must be detail-oriented, able to multi-task and possess excellent customer skills.
• Strong PC skills required.
• Must be able to handle multiple tasks at once and adjust to changing priorities.
• Must be able to work overtime as needed to meet job and customer demand.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the eCommerce Coordinator job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds in weight. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.

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