Senior Staff Assistant

Department: Assistant Provost

Location: Wellesley Hills

MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to meet critical workforce demands of communities, and to contribute to the region’s economic development.

Massachusetts Bay Community College values diversity, inclusion, and collaboration. We strongly encourage members of underrepresented communities to apply to join our community.

Located in Greater Boston, MassBay is a comprehensive, open-access community college offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary:

The ideal candidate will join a vibrant and inclusive educational community,and have a desire and ability to work with a diverse population. This position ispart of a collaborative team that supports the Offices of the President andProvost. The Senior Staff Assistant providesessential administrative support for Academic Affairs, primarily for theAssistant Provost and the areas reporting to both the Assistant Provost and theProvost.

The responsibilities areclerical, administrative, and confidential. The Senior Staff Assistant willassist with daily office functions and operations, provide assistance andreferrals to employees, students, and other visitors, and maintain filing and recordssystems. The Senior Staff Assistant will assist with special projects andprograms as assigned. Theindividual will develop a high level of division-specific knowledge and willregularly interact with faculty, staff, students, external partners and visitorsto the College.

Successfulcandidates possess the following character traits: customer focus, comfortaround college executives, dealing with ambiguity, effective time-managementand interpersonal skills, high work ethic, integrity, and trustworthiness. Theability to maintain confidentiality is critical in this position.

Key Responsibilities and Duties:

• Provide administrative support to the Assistant Provost and the areas reporting to the Assistant Provost and Provost, including calendar management and preparation of materials for meetings and travel;
  
  
• Provide additional administrative support for other staff, offices, and programs that report to the Provost and Assistant Provost;
  
  
• Maintain positive working relationships with faculty, staff, and students across the College;
  
  
• Serve as a resource for students, faculty, and staff on academic and related matters;
  
  
• Address inquiries, concerns, and requests from internal and external constituencies in a helpful, professional, and timely manner;
  
  
• Assist with processing and documentation of curriculum changes;
  
  
• Assist with budget preparation and maintenance;
  
  
• Assist staff with planning and coordination of events and conferences, including but not limited to the annual Evening of Excellence;
  
  
• Collaborate with faculty, staff, and administrators on committees, special projects and activities as assigned;
  
  
• Exercise sound judgment especially when handling confidential and sensitive information;
  
  
• Maintain filing and records system of highly confidential documents;
  
  
• Responsible for tracking the departmental budgets, entering invoices into the financial database for approval, and running quarterly and annual reports.
  
  
• Monitor and review expenditures related to the departments’ budgets;
  
  
• Coordinate meetings, including large, complex meetings that span multiple days, locations, departments, and individuals;
  
  
• Support MassBay’s commitment to the College’s strategic initiatives to support all students;
  
  
• Support MassBay’s commitment to embracing a community free of bias;
  
  
• Contribute to the discussion and review of applicable College policies and procedures to support all students;
  
  
• Engage with all offices at the College on issues related to student success;
  
  
• Perform other tasks as assigned.

Commitment toEquity:

• Support MassBay’s commitment to the Equity Agenda; collaborating with faculty, staff, and students on the College’s strategic initiatives dedicated to closing the equity gap related to student outcomes;
  
  
• Support MassBay’s commitment to being anti-racist; embracing a community free of bias and inequality;
  
  
• Contribute to discussion and review of applicable College policies with a critical lens toward diversity, equity, and inclusion.
  
  

This list is not to be considered all-inclusive. Asupervisor may assign other duties as required to meet the needs and foster themission of the College.

All employees of MassBay are expected to work collegiallyand collaboratively within a community that values and celebrates diversity.

Required Qualifications:

• Bachelor’s degree;
  
  
• Four (4) years of working experience in key responsibilities and duties;
  
  
• Proficiency in Microsoft Office applications;
  
  
• Demonstrates experience in a customer service role;
  
  
• Ability to practice diplomacy and empathy when complex scenarios arise;
  
  
• Excellent written and oral communication skills.

Preferred Qualifications:

• Experience with PeopleSoft or other student information systems;
  
  
• Experience in higher education administration;
  
  
• Sensitivity and commitment to the goals of Affirmative Action and workforce diversity;
  
  
• Experience working in a diverse environment;
  
  
• Demonstrates commitment to working with underserved students.
  

Additional Information:

Salary Range: $58,000.00 - 68,000.00 Annual Salary

As a Massachusetts State Employee, you are offered an outstandingsuite of benefits adding value to your salary.

• Array of choices for health insurance plans to meet individual/ family needs
  
  
• Affordable Dental Insurance and vision discount program
  
  
• 12 paid State/ Federal holidays
  
  
• Generous sick, vacation, and personal time
  
  
• Flexible Spending Plans to reduce your taxable income
  
  
• Low-cost basic and optional life insurance
  
  
• Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
  
  
• Thinking to save more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b).
  
  
• Tuition Benefits for employees and dependents at state colleges and universities
  
  
• Free Employee Assistance Program (EAP)
  
  
• Eligibility towards Public Service Loan Forgiveness (PSLF)
  
  
• Free gym and parking on campus
  

Need moreinfo: https://www.massbay.edu/employment/benefits

Position Type: Non Unit Professional

Source of Funding: State Appropriation

Deadline: July 31st, 2025, or thereafter until filled.

To Apply: Please include a letter of interest and resume with your online application.

Final candidates are required to provide sealed transcripts and/or certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts Bay Community College isan affirmative action/equal opportunity employer and does not discriminate onthe basis of race, color, national origin, ethnicity, sex, disability,religion, age, veteran status, genetic information, pregnancy or relatedconditions, gender identity, sex characteristics, sex stereotypes or sexualorientation in its programs and activities as required by Title IX of theEducational Amendments of 1972, the Americans with Disabilities Act of 1990,Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil RightsAct of 1964, and other applicable statutes and college policies. The Collegeprohibits Sex-Based Harassment. Inquiries or complaints concerningdiscrimination, harassment, or retaliation shall be referred to the College’sAffirmative Action Officer and/or Title IX Coordinator (Lisa MacDonald, lmacdonald@massbay.edu (781) 239-3147), the Massachusetts Commission Against Discrimination, the EqualEmployment Opportunities Commission or the United States Department ofEducation’s Office for Civil Rights.