Wilsonart
Win at Wilsonart
At Wilsonart, we don't just make surfaceswe build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care.
You'll be surrounded by teammates who take pride in their work and look out for one another. You'll have the chance to learn, grow and make a real impact. And you'll be part of a company that believes winning means helping you succeed at work and in life.
Here, you'll win with:
Support that keeps you well
• Medical, dental, and life insurance
• Company-paid short- and long-term disability
• FSAs and dependent care options
• Vision and legal benefits
• Gym discounts and wellness clinics
• Tuition reimbursementfor you and your dependents
Opportunities to grow
• Clear paths to promotion and internal mobility
• Training, coaching, and mentorship
• Development programs to support your goals
Time for what matters
• Paid vacation and holidays in your first year
• A culture that respects work-life balance
We're looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win at Wilsonart.
JOB SUMMARY
The Operations Manager oversees all aspects of warehouse operations, inventory management, logistics coordination and customer service to ensure efficient and safe handling of products and timely delivery to customers. This role involves supervising personnel, coordinating customer service operations, managing inventory levels and maintaining safety standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Evaluate and maintain proper inventory levels for all products using automated computer system devices
• Manage supervisory personnel.
• Oversee and mange company customer service and operating metrics.
• Oversee and manage the company warehouse safety program. Ensure that the warehouse receives passing grades on all safety inspections & audits. Ensure all employees are completing monthly safety trainings.
• Train personnel as necessary.
• Oversee performance of basic human resource functions.
• Oversee customer order entry, billing and accounts receivable and accounts payable.
• Oversee warehouse shipping and receiving functions.
• Oversee scheduling of customer orders via established routes using company and contracted carriers.
• Facilitate solutions to customer needs.
• Perform other tasks as required.
• Maintain accurate and up to date customer pricing records within ERP.
KNOWLEDGE, SKILLS, AND ABILITIES:
• Ability to communicate well in oral and written forms.
• Knowledge of inventory systems and product inventoried.
• Knowledge of warehousing and transportation functions and customer service functions.
• Basic computer office software skills, including Microsoft Word and Excel.
• Basic knowledge of DOT and OSHA regulations, safety standards applicable to the work area and other pertinent rule governing work standards.
MINIMUM REQUIREMENTS:
EDUCATION:
• Bachelor's degree required or equivalent combination of education and experience; 1yr experience may substitute for 1yr of degree
EXPERIENCE:
• 4+ years in Operations Management
PHYSICAL REQUIREMENTS:
Sitting in the same location of standing/walking; required to stoop, climb or lift light material (25-50lbs) or equipment.
Wilsonart is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Equal employment opportunity, including veterans and individuals with disabilities.
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