Information Technology Leader - Salesforce - Military veterans preferred

Lutron Electronics Company, Inc


Information Technology Leader - Salesforce

US-PA-Coopersburg

Job ID: 2025-4608
Type: Regular Full-Time
# of Openings: 1
Category: Information Technology
Corporate Headquarters

Overview

Lutron is seeking an experienced and detail oriented Information Technology Leader - Salesforce at our Global Headquarters in Coopersburg, PA. As an Information Technology Leader, you will play a pivotal role in sustaining our position as the global leader in smart lighting and shading systems. Your expertise will directly contribute to the innovation and reliability that define our brand. 

In this role, you will be a key member of our IT team, responsible for leading strategic initiatives and driving the evolution of our enterprise systems, with a strong focus on the Salesforce platform. You will oversee technical projects, collaborate across departments, and may lead a team of direct reports.

You will work closely with other IT disciplines—including infrastructure, cybersecurity, and digital workplace—to deliver integrated, high-impact solutions. Your leadership will guide cross-functional teams in the design, development, and implementation of innovative technologies that support and enhance business operations across the organization.

There are a variety of technologies and concepts within this role that you could encounter from day one, such as: 

• Software as a service (SaaS) platforms, specifically Salesforce and MuleSoft 

• Software development methodologies such as Agile 

• Understanding best practices and QA for SaaS 

• Platform integrations using APIs, webservices, and enterprise integration tools 

• Authorization and authentication controls 

• Integrating SaaS platforms with other Lutron enterprise systems 

• Evaluating Salesforce offerings and making recommendations to stakeholders 

• Lead cross-functional project teams focused on the Salesforce platform, driving system convergence, managing implementations, and proactively resolving challenges.
• Design scalable, secure technical solutions for enterprise systems—including Salesforce—by collaborating with IT and business stakeholders to align architecture with organizational goals.
• Engage with internal stakeholders throughout all phases of the project lifecycle, from gathering business requirements to deployment and post-launch support.
• Oversee multiple projects simultaneously, ensuring high-quality execution, adherence to timelines, and alignment with business priorities.
• Develop expertise across a range of IT technologies, and lead training initiatives to upskill teams on emerging tools, platforms, and methodologies.
• Establish and optimize IT processes, implementing measurable improvements that enhance team efficiency, collaboration, and service delivery.
• Lead the resolution of IT application issues, including assessing business impact, communicating with IT leadership, conducting root cause analysis, and implementing long-term corrective actions.
• Collaborate effectively across departments, and communicate complex technical concepts clearly to both technical and non-technical audiences, including IT and executive leadership.

• Bachelor’s or Master's degree in Computer Science, Software Engineering, Software Development, Information Science, Mathematics, or related degree required
• Minimum, cumulative GPA of 3.00 required for each degree earned
• 10+ years experience in a related field 
• Expertise in REST APIs, Object-Oriented Programming, and Database design required 
• Salesforce experience preferred, include one or more Salesforce certifications 
• Experience with CI/CD tools, like Copado or Gearset preferred 

Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent.  Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at  www.lutron.com.

Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics

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