Operations Executive ( DPA ) - Military veterans preferred

2025-07-23
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee


Delhi
India

Qualification: Minimum Graduate.
Experience: 4-5 years’ experience form Service Centre/PUD/Warehouse background.

Role & Responsibilities:

  • Responsible for all operational activities for Apex in terms of inbound, outbound and transit operations for the Air Hub.
  • Timely departure of feeder and Network vehicles to PUD’s and HUBS.
  • Ensure timely and accurate connections of Apex loads onto the approved air network (BDA and commercial flights)
  • Ensure timely and accurate dispatch of inbound Apex loads from BDA /Commercial flights to the respective service centers
  • Ensure timely, accurate and profitable delivery of all Apex shipments to customers
  • Manage all cases of network changes, delay, priority runs, misconnections etc. and communicate the same to the concerned PUD Centers / Service Centers
  • Handle all exception cases for Apex and ensure closure of the same in collaboration with relevant departments
  • Handle all internal/ external communications during the shift for smooth operations
  • Conduct daily staff briefings, including communication regarding any operational changes in the Apex Shipments to the concerned staff employees
  • Oversee the work of loaders, tally staff and carting staff at the Hub to ensure adherence to the operational workflows and Standard Operating Procedures (SOPs)
  • Oversee vehicle placement at bays and supervise the carting and tally operations for Apex shipments
  • Ensure accurate input of data during the tally processes for Apex
Monitor loading activities and ensure safe handling of shipments as per SOPs by loaders