Key Account Management Intern (Only for Chinese Native Speaker) - Military veterans preferred

1. Main Tasks:

-        Generate and maintain a portfolio of Chinese trading + prospective customers (targets to define upon start)

-        Maintain an active opportunity pipeline of Chinese, Taiwanese customers based in Vietnam, China & Taiwan to meet and exceed targets and ensure it is entered into the system

-        Ensure accurate and timely entries and maintenance of high-quality information on the CRM

-        Have a clear understanding and knowledge of DHL products and services

-        Be aware of market developments and competition for China, Taiwan & Vietnam

-        Make competitive proposals to customer and convert in favor of DHL. Wins, retains and develops medium-sized Business Customers (Gross Profit of EUR10K-150K) p.a.

-        Build rapport and trust with customers by being informed about customer’s business and the market. Assesses the type and size of customer needs

-        Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)

-        Uses networks within the various Sales channels within DHL Group to collaborate on customers' marketing strategies and offers a full supply chain of services to service customer needs.

-        Be a part of Chinese community in Vietnam & represent DHL in various business forum

2. Requirements:

-        Final Year Student, can work full time 

-        Chinese native speaker & good English skills (both speaking and writing)

-        Proven commercial mindset

-        Can-do attitude, hard-working and enthusiastic

-        Good administrative skills, results-driven and detail-oriented

-        Ability to handle multiple and changing priorities

-        Ability to work effectively, independently and in a Team environment.

-        Basic business skills

-        Experience with MS Office e.g. Outlook; experience with CRM tools preferred

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