Position Title: IT Technical Solutions Manager
Location: Milan 4905
Department: IT Development/Support
Employment Type: Full Time
Workplace Type: Hybrid
Reporting To: Josh Gants
Compensation: $135,000 - $145,000 / year
IT Technical Solutions Manager
IT Technical Solution Managers are supervisors for a team of technical staff building, supporting, and maintaining technical solutions that support business operations. They are responsible for assisting in the technical strategy and planning as part of the technology solutions leadership team and mentoring staff to promote a culture of excellence and leading the team to align with IT and company direction.
Key Responsibilities
Essential Functions:
- Provide day-to-day management support for a team of software developers, solution architects, systems analysts, and related technical roles.
- Cultivate a high performing team by building skills through coaching, mentoring and ongoing training and development.
- Select, develop, and evaluate team members to ensure effectiveness and alignment with current and future goals and initiatives.
- Contribute to architecture, implementation, and support decisions.
- Provide hands-on support to team when necessary.
- Participate in solution design / reviews and contribute to team and personal learning.
- Assist in recruiting and onboarding new team members.
- Participate in review meetings to determine status, identify problem areas, and suggest corrective actions.
- Assist in high priority escalations.
- Leads team in adopting new processes and tools for improving the team's execution and overall productivity.
- Mentor team to utilize best practices on designing, developing, testing, and implementing technical solutions. Ensure that corporate policies related to these initiatives are upheld through the solution development cycle.
- Keep abreast of industry leading practices, trends, and technologies and assist in planning to use those to drive innovation and improvement.
- Assist in planning strategic initiatives to meet short- and long-term company goals through solution development.
Job Qualifications
Education/Certifications:
- Bachelor’s degree in business, management information systems, or related IT discipline or equivalent job experience.
Experience:
- 8 or more years of experience developing technical solutions through software configuration or development with a minimum of 2 years in management or lead role or equivalent leadership experience
Skills and Qualifications:
- Flexibility and ability to adapt to changing conditions.
- Strong attention to detail.
- Ability to work well independently and as part of a team.
- Excellent written, verbal, and interpersonal communications skills.
- Ability to multitask and prioritize in a dynamic environment.
- Ability to “think outside the box” to develop innovative solutions and ways of working.
- Strong troubleshooting and analytical skills.
- Ability to build relationships with team members and stakeholders.
- Knowledge of strategic planning (goals, strategies, and initiatives).
- Excellent leadership and mentoring skills.
Preferred Skills and Qualifications:
- Microsoft.NET Technologies
- Dynamics 365 Finance and Operations
- Software development lifecycle, Agile/Scrum, and DevOps CI/CD
- Software architecture
- OWASP Top 10 vulnerabilities and mitigations
- Azure and other cloud-based systems
Physical Requirements: N/A
Benefits
- Medical, Dental, Vision, and Life Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- 401(k) Plan with Company Match
- Generous Paid Time Off
- 10.5 Paid Holidays
- Career Development Opportunities
About Group O
At Group O, it’s our employees who we value most. That’s why we provide a supportive environment where employees are given every opportunity to excel. Group O offers a wide variety of careers with room for professional growth and advancement, and we are always looking for motivated individuals to join our team. At Group O, our employees’ health and well-being is equally as important as the work they perform. We back up that philosophy by providing a competitive benefits package that supports now and for their future.
In 1974, Bob Ontiveros saw an opportunity to live the American dream and build a company for himself and his family. 50 years later, the packaging company he originally founded out of the back of his station wagon - Group O is ranked by the United States Hispanic Chamber of Commerce as one of the top five Latino-owned businesses in the country. Group O has gained prestige for helping Fortune 500 companies like Samsung, Michelin, Caterpillar, and PepsiCo turn their most complex business challenges into centers of profitability and efficiency. Headquartered in Milan, IL, Group O employs over 1,200 employees.
Group O is committed to providing equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, and sexual orientation. If you require accommodations to participate in the job application process, please contact recruiting@groupo.com, we will work with you to meet your needs. Information provided by applicants will be treated with the utmost confidentiality. We respect your privacy and will handle your application data in accordance with our privacy policy.
Equal employment opportunity, including veterans and individuals with disabilities.
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