Society for Human Resource Management (SHRM)
The Society for Human Resource Management is an equal opportunity employer (Minority/Female/Disabled/Veteran).
ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: accessibility@shrm.org or TDD (703) 548-6990.
Position Title: Sales Support Specialist - Contract 1099
Location: Virtual | 1800 Duke St, Alexandria, VA 22314, USA
Posted Date: Posted Tuesday, July 22, 2025 at 4:00 AM
Requisition ID: 1140
Description:
SHRM?is a member-driven catalyst?for creating better workplaces where?people and businesses?thrive together.?As the?trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought?leader on issues?and innovations?impacting today’s evolving workplaces.??With nearly?340,000?members in?180?countries, SHRM touches the lives of more than?362?million workers and their families globally.
Position Summary:
The Sales Support Specialist plays a critical role in supporting the sales team by ensuring seamless administrative, operational, and customer-facing processes. While not responsible for selling or generating revenue directly, this position enhances sales efficiency and effectiveness through detailed coordination, CRM management, and proactive problem-solving.
Key Responsibilities:
- Administrative Support: Provide day-to-day administrative assistance to the sales team, including scheduling meetings, preparing presentations, and coordinating client communications.
- CRM and Data Management: Maintain accurate records in the CRM system (e.g., Salesforce), including updating account information, tracking sales activities, and generating reports as needed.
- Proposal and Document Preparation: Assist in creating and formatting sales proposals, contracts, and other customer-facing documents.
- Customer Support Coordination: Serve as a liaison between sales, clients, and internal teams to address inquiries, resolve issues, and ensure a positive customer experience.
- Reporting and Analytics: Generate and distribute regular sales performance reports, pipeline updates, and operational dashboards to sales leadership.
- Process Improvement: Identify opportunities to streamline sales operations and improve team efficiency; support the implementation of new tools and workflows.
Qualifications:
- Bachelor’s degree or equivalent experience in Business, Marketing, or a related field.
- 2+ years of experience in sales support, customer service, or administrative role.
- Strong organizational and time-management skills with the ability to prioritize tasks effectively.
- Proficiency in CRM systems (e.g., Salesforce) and Microsoft Office Suite (especially Excel and PowerPoint).
- Excellent written and verbal communication skills.
- High attention to detail and a commitment to accuracy.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications:
- Experience supporting a B2B sales team.
- Familiarity with contract management or proposal generation tools.
- Understanding of sales performance metrics and reporting.
This is a 1099 Contract position and 100% remote #Virtual
Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.
SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran).
We do not sponsor applicants for work visas.
00 - Linkage
Pay Type: Hourly
Equal employment opportunity, including veterans and individuals with disabilities.
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