Learning and Development Specialist - Military veterans preferred

Learning and Development Specialist

ID: 001225SR
JOB FUNCTION: General Administration
LOCATION: Cambridge
WORK FORMAT: Hybrid
JOB TYPE: Full-time
BRAND: Harvard University Central Administration

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard University Central Administration?

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Harvard Federal Credit Union (Harvard FCU) has a dynamic small-business atmosphere where every member of the team has a significant impact on our success. Our headquarters and flagship branch are located in the heart of Harvard Square, surrounded by shops, restaurants, and the vibrant University community. We are looking for talented individuals to join our growing team. If you have energy, enthusiasm, and thrive in a fast-paced environment, please read on.

Harvard FCU is one of the fastest growing credit unions in the country and a leader in our industry. As a not-for-profit cooperative, we put our members’ best interests first in all that we do. We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of Harvard FCU’s philosophy. Our mission is to enhance our members’ lives by developing and offering trustworthy products that are easy to understand, easy to use and best suited to meet their financial needs.

Harvard FCU: https://harvardfcu.org/

Reporting to the Learning and Development Program Manager, the Learning and Development Specialist will assist with coordination, design, development, delivery, and measurement of training programs as well as coordinate resources and vendors for outside training. The Learning and Development Specialist will ensure training programs are effectively aligned with business needs and strategic initiatives.

Job Specific Responsibilities:

• Designs, coordinates, documents, and delivers training sessions to enhance employee skills, increase staff performance, and create career paths for employee development, with support and direction from the Learning and Development Program Manager and Harvard FCU subject matter experts.
• Delivers and/or coordinates internal trainings at every Harvard FCU location.
• Participates in the Harvard FCU New Hire Orientation.
• Engages with department heads, managers, and staff to understand and aggregate specific skill development needs. Documents current and anticipated training needs.
• Works with L&D Manager to determine re-certifications, upcoming initiatives, and computer skills training.
• Develops an annual training calendar, working with Learning and Development Program Manager to determine topics that will be presented for the upcoming year. Maintains the monthly training schedule and updates as needed.
• Leverages technology as a method for training, both in-person and remotely.
• Tracks all training delivered to employees.
• Works with subject matter experts and/or other training experts to develop tools to measure training effectiveness. Evaluates and makes improvements for internal and external training sessions.
• Coordinates:
  • and/or delivers annual training as required by NCUA regulation and/or other laws.
  • regular safety training, such as robbery procedures and fire drills at all Harvard FCU locations.
• Registers employees for internal training sessions and tracks employee attendance.
• Monitors the “New Employee Training Plan” for various positions and makes curriculum adjustments as needed.
• Researches and compares features and pricing for on-line credit union training programs, training materials, and videos.
• Networks with training and education professionals.
• Performs other duties as assigned or requested by manager.

Working Conditions:

• Work is performed in an office setting.

Basic Qualifications:

Basic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role.

• Bachelor’s degree or a minimum of three years of equivalent credit union or other financial or academic institution experience required.
• 3+ years of experience with training design and delivery.

Additional Qualifications and Skills:

The following qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.

• Well organized, with excellent written and oral communication skills.
• Ability to multitask and work effectively up and down the organizational chart.
• Experience using an online Learning Management System preferred.
• Proficient with PowerPoint, Word, and Excel.
• Highly motivated and able to work with a high degree of autonomy.
• Able to collaborate with a team.
• Must be willing and able to travel to all branch locations in the Boston, Cambridge and Somerville areas.

• Standard Hours/Schedule: 35 hours per week
  • Schedule: Required to be onsite a minimum 3 days per month, plus additional days based on required onsite training sessions.
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
• Pre-Employment Screening: Identity, Education, Criminal, Credit, Prohibited Parties (OFAC - Office of Foreign Assets Control)

• Other Information:
  • Please provide a cover letter and resume as one document with your application.
  • This position has a XX-day orientation and review period.

• #LI-BT1

Work Format Details

This is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 055. Please visit? Harvard's Salary Ranges? to view the corresponding salary range and related information.

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

Learn more about these and additional benefits on our Benefits & Wellbeing Page.

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s non-discrimination policy. Harvard’s equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

Equal employment opportunity, including veterans and individuals with disabilities.

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