Job TitlePatient Services Coordinator Senior/UKHCRequisition NumberRE51034Working TitlePatient Services Coordinator Senior – Audiology ClinicDepartment NameMG100: Physician Based ClinicsWork LocationLexington, KYGrade Level08Salary Range$19.00-30.09/hourType of PositionStaffPosition Time Status Full-TimeRequired Education
AA
Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience
4 yrs
Required License/Registration/Certification
None
Physical Requirements
The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs.
Shift
Monday – Friday, Day Shift; primarily 8:00 am – 5:00 pm (40 hrs/wk); other hours/schedule as needed
Job Summary
This position plays a vital role in supporting efficient operations across the Audiology service line, with a specific focus on hearing aid coordination. The role includes supervising patient services coordination staff and partnering with clinical and administrative teams to assess, plan, and implement workflows that enhance both operational efficiency and the overall patient experience.
In addition to general administrative and supervisory responsibilities, this position will oversee the full lifecycle of hearing aid services. This includes verifying benefits, providing patient financial counseling, assisting with hearing aid tier selection, coordinating ordering and purchasing, managing fitting appointments, and ensuring ongoing device maintenance and support. The Patient Services Coordinator Senior will serve as the central point of contact for hearing aid coordination, allowing Audiologists to remain focused on clinical care.
Skills / Knowledge / Abilities
None
Does this position have supervisory responsibilities? YesPreferred Education/Experience
Previous experience in healthcare, supervisory, and/or administrative/clerical roles.
Deadline to Apply07/31/2025Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Required fields are indicated with an asterisk (*).
Equal employment opportunity, including veterans and individuals with disabilities.
