Patient Services Coordinator/UKHC - Military veterans preferred

Date Posted: 2025-07-26
Company: University of Kentucky
Job Category: Other

Salary Range: /yr
Types of Work:
  employee   contract

Location:
City: Lexington
State: Kentucky
Zip code: 40502
Country: United States

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details

Posting Details

Job TitlePatient Services Coordinator/UKHCRequisition NumberRE51037Working TitlePatient Services Coordinator - Head, Neck and Respiratory ClinicDepartment NameM3030:Cancer Clinic ServicesWork LocationLexington, KYGrade Level07Salary Range$17.50-27.31/hourType of PositionStaffPosition Time Status Full-TimeRequired Education

HS

Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience

5 yrs

Required License/Registration/Certification

None

Physical Requirements

Sitting for long periods of time.

Shift

Day shift. Monday through Friday.

Job Summary

This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.

The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.

IEBC (Internal Employee Being Considered)

Skills / Knowledge / Abilities

MS Windows, EPIC, Telephone etiquette, customer service

Does this position have supervisory responsibilities? NoPreferred Education/Experience

Prefer at least 6 months of customer service, medical office, or care coordination experience.

Deadline to Apply07/31/2025Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How many years of paid work experience do you have in customer service?
   • None
   • Some, but less than 1 year
   • More than 1 year, up through 3 years
   • More than 3 years up through 5 years
   • More than 5 years
2. * How many years of paid work experience do you have in scheduling patient services or procedures?
   • None
   • More than 0, up through 1 year
   • More than 1 year, up through 3 years
   • More than 3 years up through 5 years
   • More than 5 years

Applicant Documents
Required Documents

1. Resume

Optional Documents

1. Cover Letter

Equal employment opportunity, including veterans and individuals with disabilities.

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