2025-07-28
DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Indore
India
Job Title | Senior Business Development Executive |
Function | Sales |
Experience Required | Minimum 3 Years in Sales |
Reporting to | Assistant Manager - Business Development |
1. Purpose
Drive the Area revenues through effective sales process management for all products (DP, International, Retail, Cargo, E-Retail) and revenue enhancement via channel partners (Regional Service Providers, Consolidators, FCCs, OSCs, etc.)
2. Key Responsibilities
Responsibilities |
Financial · Review and monitor the Area revenue performance in terms of actual sales growth and profitability as against targeted numbers; Take appropriate steps to reduce deviations, if any · Evaluate profitability of all Area customers and key accounts on a periodic basis; Identify issues, if any, and develop plans to meet the set profitability targets · Track product-wise yields on a periodic basis; Identify issues, if any, and develop plans to meet the set yield targets
Operational · Manage entire sales process for the Area and drive revenues for all products (DP, International, Retail, Cargo, E-Retail) in the Area through the area sales teams. · Ensure adherence to Standard Operating Procedures (SOPs) by all sales teams and channel partners in the Area. · Implement sales and marketing plans (as per organization strategy) for driving revenues, market share and profitability of all products in the Area, in collaboration with the Branch Sales Team · Follow-up and ensure closure of product specific sales leads forwarded by the telemarketing team or other departments. · Negotiate rates & service offers with customers as per the set purviews, in consultation with Area head on case-to-case basis. · Develop & retain existing customers and achieve base targets set for the products on a monthly basis. · Ensure enhancement in revenue in the Area through development of channel partners.
· Monitor channel partner performance, in terms of revenue generations, sales, profits, etc. generated from them on a regular basis and take corrective actions, if any · Support sales capability building initiatives in the Area for all sales teams (including sales capability development of channel partners) · Ensure that the Area achieves collections as per set logic remittance and DSO target. · Ensure updation of prospects details in SAFFIRE software package on a daily basis. · Communicate & interact with internal & external customers on service issues. · Provide support to the Branch Sales Head in identification of opportunities for modification of existing product offering for increasing revenues/ profitability. People · Provide direction, guidance, and support to employees within the sales team in the Area to help them discharge their duties effectively. · Ensure that the sales team in the Area is adequately staffed as per the manpower requirements |
3. Key Result Areas and Key Performance Indicators
S. No | Key Result Areas | Key Performance Indicators |
1. | Growth in Area Revenues | · % achievement on product-wise revenue and channel wise revenue targets in the Area (for all products) |
· Achievement of yield targets (Yield / piece) for all products | ||
2. | Drive Market Growth | · % increase in revenues from certain identified Industry Segments (e.g. Automotive, Life Sciences, etc.) / identified customers within the Area |
3. | Drive enhancement in revenues via channel partners in the Area | · Revenue targets achieved as per plan through RSPs and other channel partners |
3. | Ensure timely collections for the Area | · Logic Remittance target |
· Account Receivables (% reduction in receivables in excess of 60 days, 90 days, 150 days) | ||
4. | Drive Sales capability, productivity and adherence to process | · Adherence to Sales KPIs |
5. | Ensure Effective Development of New Products | · Support in new Product Development and launch in Area as per plan |
6. | Ensure Performance Driven Culture | · Adherence to Performance Management system timelines and guidelines |
7. | Drive employee morale and engagement | · Employee Attrition (%) |