Implant Agent - Military veterans preferred

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visitwww.dpdhl.jobs/express

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Your Tasks:

· Prepare and deliver a daily performance report that highlights operational metrics, ensuring it is shared with both customers and internal stakeholders.

· Maintain adherence to all company standards related to personal appearance, demonstrating professionalism and a positive attitude when interacting with customers.

· Protect the confidentiality and integrity of both DHL and customer information.

· Regularly update the customer system (AMOS) based on customer requirements and DHL data, with an emphasis on key performance indicators (KPIs).

· Create and implement a strategic plan aimed at achieving both personal and team goals, ensuring the smooth execution of Operational and Customer Service activities.

· Communicate effectively with customers and team members, ensuring clarity and precision in all exchanges of information.

· Work collaboratively with team members, offering support and guidance to others in their roles, and act as a positive role model for new employees.

Your Profile:

· High Secondary Education is a requirement.

· 2 years’ service-based experience.

· Proficient in English.

· Familiarity with data management and reporting tools.

· Computer literacy is essential.

· Strong written and verbal communication skills are essential.

· Strong Analytical skills.

· Advanced MS Office knowledge and skills and Intermediate Presentation skills.

· Advanced MS Excel skills and minimum of intermediate knowledge of formulas.

· Fluent in English, Arabic language is an added advantage.

· Attention to detail.

· Ability to work on a team and independently.

· Have Completed a minimum of 18 months in the current role or have obtained pre-authorization from the line manager to apply.

Our Offer:

· Strong career support in an international environment.

· Great culture and colleagues.

· Multifarious benefit program.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!