Clinical Support Specialist - Military veterans preferred

Join our team as a Clinical Support Specialist at Family Medical Center in Walla Walla, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $19.02-$23.30/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Maintain and update reports and registries for the PCHH team, overseeing all registry work, including outreach, scheduling, and documentation. Review registry data to ensure compliance with workflows and procedures

• Perform audits for invasive procedures and in-house labs, as well as other PCHH data and initiatives, providing audit documentation. Identify and communicate process improvement ideas to staff

• Assist with the Release of Information forms, subpoenas, and court orders, forwarding them to the HIM department. Sort and distribute mail and faxes to appropriate recipients

• Provide Obstetrics (OB) support by running reports, maintaining the OB log, and providing consent forms to the hospital. Offer chart review support to PAs and NPs, forward reviews to physicians, and maintain a log

Qualifications:

• High school diploma or General Education Diploma (GED) is required; an Associate’s Degree or Certificate from an accredited technical school is preferred
  
• One year's experience working in an office setting is required (preferably a medical or dental office)
  
• Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay.
  
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
  
• Ability to effectively interact with patients, providers, and staff in a professional manner
  
• Basic proficiency in Electronic Medical Records, Word, and Excel
  
• Basic knowledge of medical terminology desired

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!