Industrial Site Technician - Indianapolis, IN - Military veterans preferred

Indianapolis, INDIANA, United States
Employment Type: Permanent Term
Full-time/part-time position: Full-time
Workplace: On-site

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

We are seeking a skilled Sales & Inspection Technician with a dual focus on performing thorough inspections of light lifting equipment and driving direct sales of chain hoists from our specialized service truck. This unique role combines technical expertise with sales acumen, offering immediate on-site solutions to our clients.

RESPONSIBILITIES:

• Conduct detailed inspections of light lifting equipment at customer sites, ensuring compliance with safety standards and operational efficiency.
• Directly sell chain hoists from the service truck, using your product knowledge and understanding of customer needs to drive sales.
• Directly sell inspections based on compliance, using your product knowledge and understanding of customer needs to drive sales.
• Provide on-site demonstrations of chain hoists, showcasing features, benefits, and suitability for customer requirements.
• Manage and maintain the inventory of chain hoists and related equipment on the service truck, ensuring readiness for immediate sales.
• Build and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
• Offer technical advice and support to customers regarding the use, maintenance, and benefits of our chain hoists and other lifting equipment.
• Accurately document inspections, sales, and customer interactions in the company’s SLIM device.
• Provide valuable feedback from field experiences to the sales and product development teams to improve product offerings and sales strategies.
• Ensure adherence to industry standards and company policies regarding equipment safety and operational procedures.
• Stay updated with the latest product developments, and technical skills.

• Follow all established safety rules and procedures, including those established by the customer.

• Maintain company vehicle and uniforms.
• Participate in monthly safety meetings.
• Read and understand the contents of all OSHA, ANSI, CMAA, HMI and other codes or regulations of our industry. Refresh and update knowledge periodically.
• Other duties as assigned by supervisor.
• Route scheduling for KC Lite inspections

REQUIRED COMPETENCIES:

• Good written and verbal communication skills.
• Good PC skills.
• Prior experience with cranes is a plus.

EDUCATION & EXPERIENCE:

• Associate degree in industrial electrical and/or Mechanical Technology or related field or equivalent vocational/technical training and experience.
• Minimum of two (1) years’ experience in service-related sales preferred however equivalent education, experience and training will be considered.
• Must have demonstrated leadership experience.
• A basic understanding of mechanical and electrical principles.

Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, be available for "on call" as part of the service office rotation and be able to travel and work out of town, on occasion.

Must be able to frequently lift up to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift up to 75 lbs. although not on a daily basis. Must be able to lift 100 lbs. on a rare basis. This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling. This position will be inside approximately 90% of the time and outside approximately 10% of the time. This position will be frequently exposed to heat, cold, noise and heights.

• This is a safety sensitive position.
• #KNES

Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc.

Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check.

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays: 10 paid holidays per year

Career Development: We offer a defined career path for our Technicians to take control of their own future. Learn More, Earn More! Acquire knowledge both experientially and in formal educational settings, progressing through our Technician Leveling program. Enjoy the convenience of real-time tracking accessible through a dedicated app on your company-issued mobile device—an innovative feature facilitating continuous learning and career development.

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

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