Director of Loan Administration
- Military veterans preferred
2025-07-30 Texana Bank National Association
Other
/yr
employee
contract
Keller Texas 76248 United States
Texana Bank National Association
Description:
The Director of Loan Administration is responsible for leading and managing all aspects of mortgage loan operations at Texana Bank within the Mortgage Division. This role ensures that loan servicing activities—from processing through post-closing—are executed with precision, efficiency, and full regulatory compliance. The position requires collaboration across internal teams, strategic oversight, and direct contribution to process improvement and team development.
Requirements:
Key Responsibilities
Oversee the end-to-end mortgage loan administration function, including processing, closing, post-closing, servicing, and document retention
Develop, implement, and monitor internal policies, procedures, and workflows to ensure operational accuracy and compliance
Coordinate with the compliance, legal, and audit teams to meet all federal, state, and investor regulations and guidelines
Evaluate team performance and service levels to meet organizational goals and ensure consistent quality
Lead system improvement initiatives to optimize productivity and service capabilities
Manage vendor relationships and third-party servicing contracts
Serve as a senior advisor to the Mortgage Division President for strategic planning, reporting, and budgeting related to loan administration
Promote a collaborative environment and mentor team members to support career growth and accountability
Required Qualifications:
Bachelor's degree in Business, Finance, or a related field; advanced degree preferred
Minimum of 7 years of experience in mortgage loan administration, with 3+ years in a managerial capacity
Strong understanding of loan servicing regulations and investor requirements (including FHA, VA, Fannie Mae, Freddie Mac)
Proven leadership abilities in team development, operational strategy, and systems management
Proficiency with mortgage systems such as Encompass or MSP preferred
Excellent communication, organizational, and analytical skills
Equal employment opportunity, including veterans and individuals with disabilities.
