DASCO CLINICAL HOSPITAL LIAISON - Military veterans preferred

This position will be an employee of DASCO HME and will be assigned at Johnson Memorial Hospital in Franklin, IN. Please click on this link to apply directly with DASCO: https://recruiting.paylocity.com/recruiting/jobs/Details/3391173/Dasco-HME-LLC/Clinical-Hospital-Liaiso

JOB RESPONSIBILLITIES:

Educate patients, family members, and caregivers on diagnoses, personal care, symptom recognition, equipment use and maintenance, and other relevant health topics via phone calls, Telehealth visits, and in-person interactions as needed.

Provides in-person clinical assistance to physicians and other healthcare professionals to support patient care.

Conducts routine follow-up with patients in clinical, home, or hospital settings, including Non-Invasive Ventilation (NIV) follow-ups and phone communication with patients and caregivers as needed.

Performs NIV setups and home visits as needed; participates in on-call rotation per departmental requirements.

Delivers and sets up respiratory equipment in accordance with physician orders and provides comprehensive instruction to patients and caregivers.

Supports the continuum of care by creating or overseeing care plans, communicating with physicians or clinicians, and proactively addressing patient care issues.

Maintains thorough and current knowledge of DASCO/OSHME equipment and services. May assist with quality control, equipment maintenance, and support of branch operations.

Maintains a working knowledge of insurance benefits, coverage criteria, and patient out-of-pocket costs to effectively communicate financial responsibilities to patients and caregivers.

Ensures full compliance with HIPAA, The Joint Commission standards, State Respiratory and Pharmacy Board regulations, and all other applicable rules and laws.

Maintains active professional licensure or certification, including meeting all continuing education (CEU) requirements.

Builds and nurtures relationships with hospital partners and care team members to support integrated patient care.

Assist partnership providers in outpatient clinic settings by helping patients troubleshoot equipment issues and resolve account-related concerns.

Performs other duties as assigned by management in alignment with departmental goals and patient care needs.

EDUCATION, EXPERIENCE AND TRAINING: High school diploma or equivalent required. One year of experience in a medical patient care position required.

Current Indiana licensure or certification such as Certified, Registered or Licensed Respiratory Therapist, LPN or RN. required.. At lease six (6) months’ experience in a clinical services role required. At least six (6) months’ experience in healthcare/medical/insurance/DME customer service role preferred.

Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis.

All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law.