Job TitlePatient Relations Assistant/UKHCRequisition NumberRE51060Working TitlePRA - GSH PATDepartment NameH6300:Perioperative ServicesWork LocationLexington, KYGrade Level06Salary Range$16.20-24.82/hourType of PositionStaffPosition Time Status Full-TimeRequired Education
HS
Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience
3.5 yrs
Required License/Registration/Certification
None
Physical Requirements
The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs. The conditions of work may involve regular exposure to loud noises, intermittent exposure to blood borne/airborne pathogens and combative/violent people, and occasional exposure to cuts and punctures.
Shift
Monday through Friday; 8:00am – 4:30pm
Job Summary
The Preop Anesthesia Clinic is seeking a Patient Relations Assistant to be responsible for scheduling appointments in a high volume clinic area. Duties will include but not limited to: respectfully acknowledging and greeting patients, some patient registration, insurance verification and pre-certifications as needed. Additionally, this position will be responsible for coordinating arrival times with patients and scheduling appointments. Will establish coordination of benefits, collect insurance co-pays and fees for services not covered by insurance, schedule return appointments according to scheduling protocol and ensure timely and appropriate follow-up with patients on all appointment requests. Must be able to work in fast paced office and maintain medical confidentiality.
Skills / Knowledge / Abilities
Customer service skills, time management, collaboration, attention to detail and organizational skills, MS Windows, Excel, Word, Outlook.
Does this position have supervisory responsibilities? NoPreferred Education/Experience
3.5 years of experience required. Outpatient clinic experience preferred.
Deadline to Apply08/05/2025Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Required fields are indicated with an asterisk (*).
Equal employment opportunity, including veterans and individuals with disabilities.
