2025-07-31 DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Malaysia
About us
DHL Supply Chain, is the world’s leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.
It's our culture, our values, the way we draw on each other's talents, that sets us apart from other employers. And of course, the way everyone is recognized and rewarded for the unique contribution they bring.
Responsibilities
To ensure all assignments are met within the specific deliverables concerned.
To ensure proper follow up with all outstanding deliveries
To ensure the shipment is being delivered within the agreed urgent SLAs and the POD’s are updated accordingly via Delivery Connect (DC), DHL/Customer’s System
Sorting and verification, loading, transporting, and delivering items to clients or businesses in a safe and timely manner. To follow ETA without failure
Reviewing orders before and after delivery to ensure that orders are completed.
Assisting with loading and unloading items from vehicles.
Ensure customer sign-off the delivery order.
Accepting payments for delivered items (if applicable)
Providing excellent customer service, answering questions, and handling complaints from clients.
Adhering to assigned routes and following time schedules.
Abiding by all transportation laws and maintaining a safe driving record.
Preparing reports and other documents relating to deliveries.
Updating TMS system (POD updating via sign on glass)
