Executive, Cross Border Transport Operations
- Military veterans preferred
2025-07-31 DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Malaysia
Responsibilities
Handling Cross Border Transportation documentation and liaise with customer / forwarding agent such of : Commercial Invoices, Packing lists, Bills of Lading, Certificates of Origin, Letter of Credit (LC)
Liaise and follow-up internally with forwarders / carriers for shipment / delivery status
Coordinate, execute, and track daily operations for imports, exports. Ensure accuracy and timeliness of order follow-up, control risks, and prevent losses.
Arrange transportation, loading, customs clearance, etc., according to customer requirements.
Handle customer complaints, coordinate internal and external company relations, ensure customer satisfaction, and maintain customer relationships.
Review and address all internal and external information issues.
Communicate and resolve urgent matters, maintain export documents in the company system.
Other tasks as assigned by supervisors or management.
Prepare monthly reports for Management and ad-hoc reports as requested from time to time.
Requirements & Qualifications
Minimum Diploma in Logistics & Transportation or equivalent.
Minimum 3 years of experience in Cross Border Transportation operation
Basic Knowledge of Customs Clearance is required for Custom Form K1, K2 & K8
