2025-07-31
DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Rajkot
India
Position - RSP / NBDO Coordinator
Reporting into : Area OPS Head / Branch OPS Head
KRAs |
| |
To drive and monitor the EDD performance for the RSP/BD locations | ||
To drive and maintain the Net Service Level at the expected level for RSP /BD locations | ||
To optimise Per shipment delivery /pickup cost (OCPM) | ||
To ensure Safety and Security of People with close monitoring of health and safety norms. | ||
Continuously conduct training of BD supervisors & RSP on Ops Processes & SOP and monitor adherence. | ||
Close monitoring of "NIL" Missed Pickup including RVP & Topay | ||
NIL DG Shipments to be Picked up | ||
To maintain usage of OTM/BOYD to ensure pickup through OTM/BYOD (Etail ) | ||
To have strong Inbound Control over processes | ||
Close monitoring of COD Outstandings and nil exceptions. | ||
No Cases of Damage or loss of shipments. |
