2025-08-01
DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Indore
India
|
Operational · Manage entire sales process for the Area and drive revenues for all products (DP, International, Retail, Cargo, E-Retail) in the Area through the area sales teams. · Ensure adherence to Standard Operating Procedures (SOPs) by all sales teams and channel partners in the Area. · Implement sales and marketing plans (as per organization strategy) for driving revenues, market share and profitability of all products in the Area, in collaboration with the Branch Sales Team · Follow-up and ensure closure of product specific sales leads forwarded by the telemarketing team or other departments. · Negotiate rates & service offers with customers as per the set purviews, in consultation with Area head on case-to-case basis. · Develop & retain existing customers and achieve base targets set for the products on a monthly basis. · Ensure enhancement in revenue in the Area through development of channel partners. · Monitor channel partner performance, in terms of revenue generations, sales, profits, etc. generated from them on a regular basis and take corrective actions, if any · Support sales capability building initiatives in the Area for all sales teams (including sales capability development of channel partners) · Ensure that the Area achieves collections as per set logic remittance and DSO target. · Ensure updating of prospects details in SAFFIRE software package on a daily basis. · Communicate & interact with internal & external customers on service issues. · Provide support to the Branch Sales Head in identification of opportunities for modification of existing product offering for increasing revenues/ profitability. People · Provide direction, guidance, and support to employees within the sales team in the Area to help them discharge their duties effectively. · Ensure that the sales team in the Area is adequately staffed as per the manpower requirements |
| S.No | Key Result Areas | Key Performance Indicators |
| 1. | Growth in Branch Revenues | · % achievement on product-wise revenue targets in the branch |
| · Achievement of yield targets (Yield / piece) for the product | ||
| 2. | Drive Market Growth | · % increase in revenues from certain identified Industry Segments (e.g. Automotive, Life Sciences, etc.) / identified customers within the branch |
| 3. | Drive Sales capability, productivity and adherence to process | · Adherence to Sales KPIs |
| 4. | Ensure Effective Development of New Products | · Support in new Product Development and launch in region as per plan |
| 5. | Ensure Performance Driven Culture | · Adherence to Performance Management system timelines and guidelines |
