Assistant Manager - AFR Operations - Military veterans preferred

2025-08-01
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee


Mumbai
India

To lead the ECS customer support team, ensuring high service levels through proactive monitoring, escalations, and client communication. The role will manage response KPIs, exception resolution, and cross-functional alignment to deliver a consistent customer experience. This is especially crucial in a new product where customer confidence and visibility are key.
 

 

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