Equal Opportunity Employer/Veterans/Disabled
Portland State University
Position Details
Proposed Start Date09/01/2025Classification TitleAcademic ServicesRankN - No RankWorking TitleConduct and Conflict Resolution OfficerDepartment330011 - OSA Dean of Students OfficePosition NumberD90646RepresentationUU - Unclassified UnrepresentedRenewableRenewableEnd date, if applicable Position FTE1.0Tenure StatusN - not applicable
Brief Description of PSU/School/Dept
Portland State has been an access institution from the start. Founded to serve veterans returning home from World War II, we welcome learners from all backgrounds and work hard to support their success. Being Oregon’s most diverse institution is not a slogan, it is who we are. About half of our student population are the first in their families to attend college. Half are also Pell-eligible. A third are LGBTQ, a quarter are parents, and 80% of them come from within the state of Oregon. We are Oregon’s first public Minority Serving Institution, an Asian American Native American Pacific Islander Student Institution, an Emerging Hispanic Serving Institution, and the university with the largest number of Native and Black students in the state. We are Oregon’s Urban Public Research Institution. We are Portland State University.
With our Future in Focus strategic plan we are advancing four strategic imperatives that reaffirms our commitment to:
- Create clear pathways for our region’s learners to achieve their educational goals and provide a strong return on investment.
- Lead the Pacific Northwest in serving minoritized students and boosting the college success rate.
- Support our employees and operations.
- Drive Portland’s economic, social and cultural resurgence.
Position Summary
The Conduct and Conflict Resolution Officer (CCRO) will be responsible for investigating and adjudicating violations of the Code of Student Conduct. The CCRO will work both interdependently on assigned cases and in coordination with the Director of Student Conduct and Conflict Resolution to provide campus wide support and resources, application of the Code, and implementation of the Student Conduct Program functions. The CCRO will: Provide consultation and updates to departments across campus. Conduct intake interviews with reporting parties and investigative interviews with witnesses and respondents. Create investigative reports and maintain case files. Adjudicate and make final determinations in Conduct cases involving academic and behavioral misconduct. Provide administrative case management and investigative support to complex Student Conduct, CARE, Threat Assessment, and Title IX cases. The CCRO will work to resolve conflicts between students using alternative resolution practices wherever possible.
Minimum Qualifications
- BA/BS with 2+ years of experience.
- Degree in a discipline that relates to the work of this position.
- Strong written and oral communication skills, sound decision making and
- Organizational skills, and ability to work with diverse groups of people.
- Two (2) years of experience conducting investigations or other related professional work.
- Demonstrated knowledge with FERPA, Title IX, VAWA, CLERY Act, due process and/or other legal principles related to student conduct administration
Preferred Qualifications
- Master’s with 1+ year of related experience.
- Master’s Degree in College Student Personnel, Counseling, Higher Education, Conflict Resolution, or related field; or an equivalent combination of education and full-time experience in alcohol and other drug education, counseling, advising, student conduct, behavior intervention, criminal justice or general work experience in higher education.
- Two (2) years directly investigating and/or adjudicating cases.
- Experience with case management techniques and software.
Key Cultural Competencies
- Create an environment that acknowledges, encourages, and celebrates differences.
- Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
- Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
- Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.
Environmental Stewardship
Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.
Work Days/HoursTypically M-F 8 AM to 5 PM with after-hours or weekend work as neededTotal Compensation Range & Benefits Statement
Salary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity.
The starting annual salary for this position will be between $55,020 – $61,898 but may be negotiated above this rate dependent upon the factors above, the budget of the hiring department, and approval from HR.
An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview
Please visit our total compensation calculator to see the full value of our benefits package : https://www.pdx.edu/human-resources/psu-total-compensation-calculator
Posting Close DateProjected Close Date for PostingOpen Until Finalists IdentifiedApplication screening begins08/11/2025Quick Linkhttps://jobs.hrc.pdx.edu/postings/47955
Supplemental Questions Required fields are indicated with an asterisk (*).
- * Please describe your experience conducting investigations, or the experiences you have that prepared you to conduct investigations.
(Open Ended Question)
- * How did you first find out about this position?
- PSU Website
- Indeed.com
- HERCJobs
- Urban League of Portland
- Hispanic Metropolitan Chamber
- Oregon Employment Department
- Social Media
- Person Referral
- Career Builder
- Glass Door
- Other - Please describe in the next Question
- If you selected Other, please describe.
(Open Ended Question)
Applicant Documents Required Documents- Resume
- Cover Letter
- Professional References
Optional Documents
Equal employment opportunity, including veterans and individuals with disabilities.
PI276717021
