Mantis Innovation
BMS Service Technician II
Denver, CO
Construction – BMS / Full-Time / Hybrid
Mantis Innovation is a leading facility performance consultant and project delivery engine that delivers smart, sustainable solutions that improve facility performance and unlock operational efficiencies. We serve over 70% of what a building owner/operator spends on their buildings inside and out, including the building envelope, pavements, mechanical systems, lighting, energy procurement, and technology ecosystem. Our company delivers custom outcomes for our clients that reduce operating costs, flatten capital spending, reduce carbon emissions, and drive sustainability ambition.
The BMS (Building Management Systems) Service Technician II is a technically skilled, mid- to high-level field role responsible for the independent execution of BMS service projects. This includes troubleshooting, installation, integration, programming, and commissioning of building automation systems in commercial and mission-critical environments. The role requires a high degree of independence, accountability, and the ability to support fieldwork from both a technical and customer-facing perspective. This position is ideal for a technician who thrives in complex environments, makes decisive field-level judgments, and is comfortable taking ownership of tasks from start to finish.
Technical Service Work
- Independently troubleshoot connections to HVAC equipment and controllers, identifying and resolving faults in control and monitoring systems.
- Execute full startup and commissioning of BMS service projects, verifying sequences of operation are met and documented.
- Modify and enhance wire sheet logic and control programming as needed to optimize system performance.
- Perform field-level integration of building control systems (including Niagara and Distech platforms) and verify network/data integrity.
- Install and configure control system components such as sensors, actuators, and control panels, with a thorough understanding of device function and application.
- Perform and guide commissioning processes, including validation of field wiring, sensor calibration, and programming verification.
Engineering Task Coordination & Customer Interaction
- In collaboration with BMS Remote Support staff, ensure a clear and accurate relationship between user-facing controls visuals and real-time data.
- Support efforts to maintain BMS graphical consistency across customer deployments and platforms.
- Provide live, professional support in sensitive environments such as operational data centers.
- Communicate job status and technical updates to customers clearly and professionally.
- Lead or support customer training sessions focused on BMS operation and preventive maintenance strategies.
- Recommend necessary repairs or system improvements based on technical findings and customer needs.
Team Collaboration & Technical Support
- Support Service Engineers by executing defined field scopes and relaying real-time findings.
- Provide feedback to engineering teams to assist with redlines and updates for system drawings and as-built documentation.
- Mentor and guide junior technicians, providing remote or on-site task support and troubleshooting direction.
- Demonstrate leadership in task delegation and prioritization during field activities.
MINIMUM QUALIFICATIONS
- 2+ years of field experience in BMS, building automation, or HVAC controls.
- Demonstrated ability to independently commission, troubleshoot, and program control systems.
- Proficiency with Tridium/Niagara, Distech, or equivalent open-platform control systems.
- Strong understanding of HVAC systems, control sequences, and integration strategies.
- Ability to read and interpret mechanical drawings and control schematics.
- High level of independence in fieldwork, problem-solving, and decision-making.
- Proficient in editing and building wire sheet logic and control sequences.
- Strong documentation practices and attention to detail.
- Effective communicator—verbally and in writing—with both technical and non-technical audiences.
- Comfortable working in live, occupied, and potentially sensitive environments.
- Must be willing to travel at least 75-95% of the year (locally and out of state)
PREFERRED QUALIFICATIONS
- Associate degree in electronics, automation, HVAC technology, or equivalent hands-on experience.
- Experience working in mission-critical environments (data centers, hospitals, etc.).
- Familiarity with industry-standard commissioning procedures and FDD platforms.
$80,000 - $110,000 a year
What else can we offer you?
We offer a fantastic lineup of benefits, including Medical, Dental, Vision, FSA, HSA, 401k Matching, Paid Vacation, Paid Sick, Paid Holidays, Paid Parental Leave, Paid Short Term & Long Term Disability, Tuition Reimbursement, and a flexible hybrid work schedule (for office-based employees). Working at Mantis also brings tremendous professional development opportunities that allow you to make a real impact on both the company and your career!
Don’t meet every single requirement? Studies have shown that women and members of historically marginalized communities are less likely to apply to jobs unless they meet every single qualification. At Mantis we are dedicated to building a diverse, equitable, and inclusive workplace, so if this role has you excited but your past experience doesn’t align perfectly with every qualification we encourage you to still apply!
Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.
Mantis Innovation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal employment opportunity, including veterans and individuals with disabilities.
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