Location: Tampa, FL, USA
Req Number: Req #1501
Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.
We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.
Watch this short video for a brief introduction to Paradigm.
We are seeking a full-time, hybrid Care-At-Home Product Manager. This role is hybrid and will report to our Tampa office. The Care-At-Home Product Manager will play a pivotal role in supporting the operational and financial success of our Care-At-Home (CAH) Product. This individual will oversee key initiatives, provide data-driven insights, and collaborate with cross-functional teams to enhance product delivery, client satisfaction and business performance. The ideal candidate is detail oriented, analytical, and skilled at translating complex data into actionable insights for both internal stakeholders and client-facing engagements and managing key projects that contribute to the growth of the CAH Product.
RESPONSIBILITIES:
- Support the VP of CAH Product in managing product evolution and growth strategies, identifying opportunities for enhancements and improved efficiencies, managing product performance, and executing product and strategic initiatives
- Analytical data preparation: gather, analyze, and prepare actionable insights to support the key stakeholders in understanding market trends, client behavior, and sales.
- Data interpretation: collaborate with Product Owner and key stakeholders to prepare and present key metrics, trends, and recommendations internally and externally.
- Continuous improvement: regularly update presentation templates and content to align with brand guidelines and the latest product developments.
- Reporting: develop and distribute regular reports summarizing key performance indicators and Care-At-Home product performance to key stakeholders.
- Product Tools: work closely with Product Owner to create tools and resources that empower key stakeholders to drive growth meet financial and other core objectives.
- Campaign data support: Partner with the marketing department to provide analytical data and insights to support targeted marketing campaigns.
- Performance metrics: evaluate the report on campaign performance, providing recommendations for optimization based on data trends.
- Cross functional alignment: act as a bridge between Product, Implementations, Operations, GTM, and Marketing to ensure consistency and accuracy and data used across campaigns.
QUALIFICATIONS:
- Educational background: bachelor’s degree in business administration, marketing, health care management, or related field. Advanced degrees or certifications (i.e. PMP) are plus.
- Experience: minimum five years of experience in product management, project management, healthcare operations, or related field. Experience in durable medical equipment or home health preferred.
- Technical skills: proficiency in Microsoft Office suite (Excel, PowerPoint, Word), data visualization tools (e.g. Power BI).
- Analytical skills: strong ability to analyze complex data sets and derive actionable insights.
- Communication skills: exceptional written and verbal communication skills, with the ability to simplify complex topics for diverse audiences.
- Organizational skills: excellent project management skills with the ability to prioritize and manage multiple tasks simultaneously.
- Collaboration: proven ability to work collaboratively with cross-functional teams in a fast-paced environment.
- Attention to detail: strong focus on accuracy and thoroughness in all deliverables.
Preferred qualifications:
- Experience in client-facing roles with an emphasis on presentations or negotiation
- Familiarity with durable medical equipment or home health products and industry specific Reg
- Strong understanding of healthcare billing and accounts receivable processes
Key competencies:
- Problem solving and critical thinking
- Client focused mindset
- Adaptability and resilience
- Strong interpersonal
- Results driven approach
Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.
Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.
Paradigm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at leave.management@paradigmcorp.com.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Other details
Equal employment opportunity, including veterans and individuals with disabilities.
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