Administrative Support Specialist II - Military veterans preferred

Description:

We are committed to supporting at risk children and families providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission, we provide Christ-centered care and support to children and families in need.

In response to this community-wide challenge, Presbyterian Children's Homes and Services (PCHAS), provides 14 programs and services in 28 locations, in Missouri, Texas, and Louisiana, which provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency's commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client.

Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a generous 403(b) Retirement Plan (After 1 year of employment, PCHAS provides a 3% contribution and an additional 2:1 match up to an employee's 3% contribution).

Status: Non-exempt

Working Conditions: Position based at the PCHAS Administrative Offices in Austin. TX. Typical office setting and works at a desk. Equipment to be used includes a computer, phone, copy machine, letter folder, and fax machine.

Position Summary: This position reports to, and supports, the Director of Marketing and Communications, and in addition, provides support to the Director of Development and the Information System Support Supervisor. A key responsibility of this position is serving as one of the agency's two receptionist, this one being based in Austin, TX. This position works closely with the Manager of Communications and the Coordinator of Digital Content, who are also based in Austin, TX. As a primary receptionist, this position answers incoming 1-800 phone calls and directing callers to the correct PCHAS department and staff member.

Essential Job Functions

• Provides full-time coverage of the front desk with approved M-F hours (except during the summer schedule): 8:00 a.m. - 12:00 pm. and 1:00 p.m. – 5:00 p.m.
• Professionally represents the organization while answering calls and greeting in-person visitors
• Provides clerical support for Development fundraising events, including enrolling luncheon guests into the Events Module (on behalf of all development officers) by preparing Texas luncheon name tags, table assignments, and pledge packets.
• Manages donor stewardship activities, including first time donor postcards, taking credit card donations, calling donors when their credit cards expire, and mailing coupons.
• Maintains office supplies inventory (including letterhead) and submits request for new supplies.
• Assists with scheduling first floor Austin office meeting space for development staff and shipping items from Austin to remote development and program locations.
• Maintains the agency's phone script.
• Processing approved thank you letters from the Vice President of Development
• Coordinates all in-house development department mailing, and at times, with volunteers
• Performs other duties as assigned.

Minimum high school graduate, with advanced training or college coursework with databases preferred. Experience working with Blackbaud NXT preferred. Minimum of 1-3 years of database management experience, preferably working for a non-profit organization preferred. Demonstrate initiative, efficient organization with time management skills and ability to set priorities. Must have good oral and written communication skills and able to maintain confidentiality in all areas related to the business, welfare and constituent information of the agency. Must have strong interpersonal skills to work effectively with staff throughout the agency.

Other Requirements: Must hold a valid driver's license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and childcare/elder care disqualification list screenings. As requested, must submit fingerprints for review by the state of your employment and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease.

Christian Commitment: Presbyterian Children's Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients' strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God.

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