Manager, Mid-Level Donors - Military veterans preferred

Since 1984, Share Our Strength® has led the fight against hunger and poverty by inspiring and organizing individuals and businesses to share their strengths. Share Our Strength, a national nonprofit, is ending childhood hunger in America by connecting children with the nutritious food they need to lead healthy, active lives. Through its No Kid Hungry Campaign®—a national effort to end childhood hunger in America—Share Our Strength ensures children in need are enrolled in federal nutrition programs, invests in community organizations fighting hunger, teaches families how to cook healthy meals on a budget, and builds public-private partnerships to end hunger, both nationally and at the state level.

The Manager, Mid-Level Donors reports to the Associate Director, Mid-Level Program and collaborates on managing all aspects of cultivating, stewarding, and soliciting mid-level donors ($1,000–$9,999). Through personalized cultivation and stewardship, the Manager will actively deepen relationships within a defined donor portfolio, engaging donors based on their preferences and interests to retain, renew, and increase their giving. The Manager will also identify opportunities for more targeted communication and outreach strategies, both for assigned donors and the broader mid-level audience.

This position is preferably based in Washington, D.C.; but could be fully remote for the right candidate living outside of the DC area. The position offers a salary range of $65k to $75k. Exact compensation within the stated salary range may vary based on skills, experience, internal equity, and geographical location.

DUTIES AND RESPONSIBILITIES:

Donor Cultivation/Stewardship and Solicitation

• Manages a caseload of mid-level donors, focusing on increasing revenue and retention. Aims to convert at least 30% of the caseload to active engagement, honoring each donor’s desired level of involvement.
• Executes the mid-level strategy—via mail, phone, and email communications—in alignment with Share Our Strength’s processes and with minimal oversight.
• Cultivates and stewards donors through timely, personalized updates, expressions of gratitude, and strategic gift upgrades when appropriate. Engages executives, program staff, and others in acknowledgments as needed.
• Accurately records all actions and interactions in the donor database, including call notes and donor communication preferences.
• Stays informed about No Kid Hungry programs and initiatives to convey the mission and impact of programs to donors effectively.
• Collaborates with Direct Response, Culinary, and Major Gifts teams to enhance the donor experience and strengthen internal processes that support increased giving.

QUALIFICATIONS:

• Bachelor’s degree in a relevant field strongly preferred.
• 3–5 years of relevant experience, or an equivalent combination of education and experience, with direct interaction with mid-level donors.
• Excellent interpersonal and communication skills (both verbal and written), with confidence and professionalism in all donor interactions.
• Strong attention to detail, including accurate and timely documentation of donor interactions in the donor database.
• Ability to work efficiently in a fast-paced environment while maintaining a high level of accuracy.
• Proven ability to build successful relationships across all levels of an organization.
• Strong analytical, strategic planning, time management, and organizational skills.
• Demonstrated ability to manage complex projects and work independently in a multi-tasking environment.
• Commitment to professional development and staying current on best practices in mid-level donor engagement and stewardship.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) is required; experience with fundraising databases, particularly Raiser’s Edge, is highly preferred.

COMPREHENSIVE BENEFIT PLAN

We offer a comprehensive benefits plan which currently includes, but is not limited to, health insurance, dental insurance, vision insurance, retirement, wellness benefits, and paid time off (vacation leave, sick leave, personal leave, holiday, parental leave, bereavement leave, military leave, and jury duty leave).

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Share Our Strength is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, disability, medical condition, pregnancy or pregnancy-related condition, marital status, sex, sexual orientation, gender expression, military status, age, or any other classification protected by law.

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