Graduate Program Staff Assistant - Military veterans preferred

Graduate Program Staff Assistant

ID: 001287SR
JOB FUNCTION: Faculty & Student Services
LOCATION: Cambridge
WORK FORMAT: Hybrid
JOB TYPE: Full-time
BRAND: Harvard Law School

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard Law School?

Join a community that combines excellence in legal education and scholarship with a deep commitment to justice. Here at Harvard Law School (HLS), you’ll find an environment that values who you are and encourages you to grow, inspire others, and make a meaningful impact. Wherever you are in your career journey, HLS is a place where you can thrive, contribute, and be part of something bigger.

The Graduate Program is the division of Harvard Law School responsible for the Master of Laws (LL.M.) and the Doctor of Juridical Science (S.J.D.) degrees and for various aspects of graduate legal studies, including a Visitors Program for researchers and scholars. The 280+ members of the LL.M., S.J.D., and Visitors Programs come from more than 60 countries and constitute a vibrant academic community noted for its diversity of interests and backgrounds.

The Graduate Program Staff Assistant is a member of a team that processes 1700+ admission and financial aid applications to the LL.M., S.J.D., and Visitor Programs from a predominantly international applicant pool and provides assistance to other members of the Graduate Program and International Legal Studies department as needed.

As a Graduate Program Staff Assistant, you will:

• Process admissions and financial aid applications and related materials, including analyzing transcripts, calculating GPAs, and following up with applicants to obtain missing documents
• Respond to telephone inquiries and share responsibility for email and walk-in inquiries
• Assist with the financial aid review process
• Assist with the preparation and distribution of admission and financial aid notifications
• Assist with student visa processing, billing, and orientation
• Assist with financial matters, including student refunds, stipends, and reimbursements
• Maintain confidential student files and records
• Provide assistance to the Graduate Program Student Affairs and Administration and International Legal Studies teams including serving as a key member of the event planning team; some duties may report to other members of the Graduate Program and International Legal Studies department
• Share office management and primary front desk responsibility for the Graduate Program and International Legal Studies department
• Perform other duties as assigned

Basic Qualifications

Three or more years related experience in office administration or business environment. Education beyond high school may count toward experience.

Additional Qualifications and Skills

We are looking for people who:

• Are proactive, organized and detail oriented
• Have a strong customer service orientation and are sensitive to the needs of an international and diverse student population
• Communicate effectively, in both written and oral formats
• Enjoy learning new things, can handle multiple priorities, and work flexibly in both independent and team environments
• Can handle complex and confidential matters with discretion

Standard Hours/Schedule: 35 hours per week, Full Time M-F.

Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position

Pre-Employment Screening: Identity

Other Information:

Substantial overtime required during peak application season, including evenings/weekends and winter recess.

All offers are made by HLS Human Resources.

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Work Format Details

This is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 053. Please visit? Harvard's Salary Ranges? to view the corresponding salary range and related information.

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

Learn more about these and additional benefits on our Benefits & Wellbeing Page.

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s non-discrimination policy. Harvard’s equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

Equal employment opportunity, including veterans and individuals with disabilities.

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