Delivery Manager, Incident Response Partner Services (Remote) - Military veterans preferred

Have you led teams through complicated incident response investigations?

Have you managed and built trust with teams of incident responders?

Are you comfortable with communicating about technical incident response findings to customer leadership, especially during high-pressure situations?

Do you find yourself interested in and keeping up with the latest vulnerabilities and breaches?

Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?

Do you crave new and innovative work that actually matters to your customer?

Do you have an Incident Response or Information Security background that you’re not fully utilizing?

Are you a mentor who can naturally teach your colleagues new methods and approaches?

Do you love working around like-minded, smart people who you can learn from on a daily basis?

Oversee incident response engagements performed by CrowdStrike’s partners

Provide practical connections between partner responders and CrowdStrike’s incident response practice

Help ensure alignment between customers and CrowdStrike partners around investigation scope, objectives, and level of effort involved to complete objectives

Support partners in effectively communicating with executives on the topics of forensics and malware analysis

Help train partners on new methods to hunt for bad actors across large sets of data

Effectively coordinate under the direction of outside counsel

Coach and mentor partners on advanced methods of performing host and/or network-based forensics across Windows, Mac, and Linux platforms

Help review and provide strategic, applicable, and feasible recommendations to help mature the security posture of organizations during and after an incident

Review written and verbal reports, presentations, recommendations, and findings for key stakeholders, including customer management, regulators, and legal counsel, to ensure alignment with CrowdStrike quality standards

Demonstrate industry thought leadership through blog posts, CrowdCasts, and other public speaking events

Team leadership experience in a matrixed consulting environment

Previous experience developing and managing partner relationships in a consulting environment, preferably involving incident response

Incident Response: experience conducting or managing incident response investigations for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hactivists

Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise

Network Forensic Analysis: strong knowledge of network protocols, network analysis tools like Bro/Zeek or Suricata, and ability to perform analysis of associated network logs

Reverse Engineering: ability to understand the capabilities of static and dynamic malware analysis

Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations

Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations

Cloud Incident Response: knowledge in any of the following areas: AWS, Azure, GCP incident response methodologies

Capable of reviewing technical investigation results for accuracy, consistency, and completeness

Desire to grow and expand both technical and soft skills

Strong project management skills

Contributing thought leader within the incident response industry

Ability to foster a positive work environment and attitude

Ability to travel on short notice, up to 30% of the time