Fraud Prevention Analyst - Military veterans preferred

Full Time Job Opportunity

Location

Hybrid / Señorial Center Building Plaza / San Juan, P.R.

General Description

This position is responsible for assisting the team and management in designing and implementing effective fraud reporting packages. Define and recommend specific actions to be taken for a clear understanding of the results. Focus efforts and attention in analyzing results from the teams to provide accurate solutions and encourage out of the box thinking among colleagues.

Essential Duties and Responsibilities

• Develop and analyze reports/metrics/dashboards, share them with fraud management team, related business units and regulatory agencies, if needed, in a monthly and/or quarterly basis.
• Create, adjust, and share regular and custom reports/metrics/dashboards to enhance the comprehension of the business and/or unit. Use descriptive analytics to examine the information and find trends, patterns, gaps, and insights.
• Gathers, reviews, analyzes business results and needs to help identify business problems, propose solutions and recommendations that enables the division and organization to achieve its goals.
• Must be capable of understanding current processes and able to execute daily tasks using Microsoft Power Platforms including but not limited to Power BI, Power Automate, Power Apps, etc.
• Identify opportunities for reports, dashboards and processes improvements, proposing effective solutions after having evaluated their benefits.
• Answers data-related questions by using data and business knowledge and getting information from various sources.
• Coordinate and facilitate working sessions to identify and develop different business solution alternatives and scopes.
• Identify opportunities for reports, dashboards and processes improvements, proposing effective solutions after having evaluated their benefits.
• Timely perform daily review of a variety of fraud reports.
• Create presentations and be able to communicate (verbal and written) results/metrics with the business units that rely on the information mainly for decision making.

Supervisory Responsibilities:

This Job has no supervisory responsibilities but in special circumstances may lead the work of others.

Education

Bachelor’s degree in Business Administration, Finance, Information Systems, or Industrial Engineer, preferred.

Experience

At least two (2) years of related experience, including experience in data analytics, managing reports and databases or related experience.

Experience in Banking, Financial Reporting, Fraud Processes is preferred.

Other Qualifications

• Excellent interpersonal skills and teamwork.
• Analytical and critical thinking capacity is a must, with emphasis on attention to detail.
• Proven capacity to learn quickly and adapt to changes.
• Comfortable dealing with large, complex, sensitive, and confidential data.
• Demonstrate proactivity to find and define problems, understand business impact, identify solutions, and provide recommendations for corrective actions.
• Excellent organizational skills and ability to manage multiple priorities.
• Must possess the ability to work under pressure, meet deadlines and be responsible.
• Knowledge of Power BI, SQL, SAS and database querying.
• Proficient in Microsoft Office applications (Word, Excel, Power Point, Power BI, Power Query).
• Strong communication skills both written and spoken in Spanish and English.

Values

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.