Executive AV Support Specialist - Military veterans preferred

Description

Leidos is seeking a skilled and service-driven Executive AV Support Specialist to provide premium audiovisual and video conferencing support to senior leadership, including C-suite executives and board members. This Reston-based role, under Real Estate and Workplace Solutions, requires a balance of technical expertise, professionalism, and discretion. This successful candidate will support high-stakes meetings, boardroom sessions, and executive offsite events with reliability and polish.

Key Responsibilities:

Executive Meeting and Event Support

• Deliver white-glove AV support for executive staff and board meetings
• Provide on-site and off-site support for high-profile meetings and events
• Set up, operate, and troubleshoot AV and video conferencing systems
• Coordinate closely with executive assistants to manage meeting logistics
• Ensure all systems are fully tested and ready prior to meetings
• Train executive support staff on AV systems and collaboration tools including Microsoft Teams and WebEx

System Maintenance and Technical Operations

• Perform preventive maintenance and regular system updates
• Troubleshoot AV equipment including DSPs, codecs, cameras, microphones, control systems, and displays
• Maintain AV-specific laptops and dedicated conferencing PCs
• Assist with physical setups, including equipment placement and cable management
• Work in partnership with IT and facilities to resolve issues and improve system uptime
• Maintain SOPs, quick reference guides, and room-specific documentation

Customer Service and Collaboration

• Respond quickly and professionally to urgent support needs and last-minute changes
• Support the Video Operations Center with escalations, recording requests, and training
• Collaborate across AV, IT, and Facilities teams to ensure seamless delivery of executive support
• Proactively identify recurring issues and contribute to long-term solutions

Basic Requirements:

• High school diploma with 3+ years of AV experience
• Minimum 2 years in a client-facing AV role supporting professional environments
• Strong troubleshooting and communication skills
• Proficiency with Microsoft Office and video conferencing platforms
• Familiarity with room scheduling platforms such as EMS
• US citizenship is required and is eligible to obtain a Secret-level security clearance

Preferred Qualifications:

• Prior experience supporting executives or corporate conference centers
• Experience with Crestron Flex, Polycom, Cisco, QSC, or Biamp systems
• AVIXA CTS, Crestron, or Microsoft Teams Room certifications
• Familiarity with IP networks and AV over IP configurations
• Ability to work independently and stay composed under pressure
• Experience in hotel, hospitality, or IACC-certified conference centers

Additional Information

• Occasional travel may be required for executive offsite events
• Professional appearance and demeanor required at all times
• Role may include physical tasks such as lifting, cable routing, and room reconfiguration

Come break things (in a good way). Then build them smarter.

We're the tech company everyone calls when things get weird. We don’t wear capes (they’re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it’s always been done.”

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.