IT Specialist II - Military veterans preferred

2025-08-08
Sterling Construction Company, Inc.
Other

/yr

  employee   contract


Austell
Georgia
30106
United States


Sterling Construction Company, Inc.


Location: Austell, GA

Pay Range: N/A

Salary Interval: Salary

Application Instructions:

Sterling Infrastructure is looking to bring an IT Specialist II to join their team in Austell, Georgia!


Take Your IT Skills Beyond the Desk – Join the Sterling Team!

At Sterling Infrastructure, we don’t just build infrastructure—we build careers. We’re looking for a driven and technically skilled IT Specialist II who thrives in a hands-on, problem-solving role to support our team in Austell, GA. If you have a passion for troubleshooting, enjoy working face-to-face with end-users, and like the idea of splitting your time between the office and the field, this opportunity is for you.


Major Function & Purpose:

We are seeking a proactive and customer-focused IT Specialist II to provide hands-on desktop support and technical assistance across multiple office locations and remote jobsites. This role involves troubleshooting hardware, software, and networking issues while delivering top-notch service to all levels of staff, from field personnel to executive leadership. The IT Specialist II will play a key role in ensuring the seamless operation of our technology infrastructure in a dynamic, fast-paced environment.


Why Sterling?

  • Be part of a company that values Safety, People, Quality, and Innovation.
  • Work in a collaborative, team-oriented environment where your contributions are valued.
  • Enjoy a mix of office and fieldwork — no two days are exactly the same.
  • Gain exposure to a wide range of IT systems, projects, and challenges.
  • Travel opportunities with all expenses reimbursed.

Work Environment & Physical Requirements:

  • Office-based work with frequent standing, walking, and occasional lifting of up to 65 lbs.
  • Frequent desk work involving computer and phone use.
  • Occasional travel to job sites and satellite offices.
  • Must be comfortable navigating office environments and performing hands-on hardware tasks.




Position_Description :

What You’ll Be Doing:

  • Provide first-level desktop and remote support for PCs, software, networking devices, printers, plotters, and more.
  • Diagnose, repair, maintain, and troubleshoot hardware and software issues both in-person and remotely.
  • Serve as the first point of contact for Service Desk tickets in your assigned region, ensuring timely resolution.
  • Travel quarterly to satellite offices and jobsites to maintain equipment and support local teams (reimbursed per company policy).
  • Maintain accurate inventory of IT equipment across locations.
  • Collaborate with IT management on mobilizations, de-mobilizations, and various technology projects.
  • Respond to support calls in the Eastern Time Zone




Position Requirements :

What You’ll Bring:

  • College diploma, university degree, or equivalent work experience (3+ years preferred) in computer science or related field.
  • Strong knowledge of Windows 10, desktop hardware, Active Directory, and basic networking fundamentals.
  • Excellent troubleshooting abilities with keen attention to detail.
  • Willingness to learn and support a variety of office and network devices (routers, switches, VoIP systems, printers, etc.).
  • Clear and professional communication skills — able to support everyone from executives to field staff.
  • Ability to prioritize tasks effectively in a high-paced, dynamic environment.
  • Self-motivated, with the ability to work independently and solve problems on the go.




Equal Opportunity Employer :

We are an equal opportunity employer: We do not discriminate based on race, color, national origin, religion, creed, sex, sexual orientation, gender identity, disability, age, genetic information, marital status, military status, membership or activity in a local human rights commission, or status with regard to public assistance, or any other characteristic protected by applicable law.

#LI-ER1





Equal employment opportunity, including veterans and individuals with disabilities.

PI277148442