Lockbox Processing Associate - Military veterans preferred

Job Description

The Operations Associate-Lock Box supports the processing of payments for the Bank's commercial Lock Box?clients.??
?
RESPONSIBILITIES:

• Work with the Treasury Management team to effectively & efficiently implement and support Lock Box services offered to Commercial clients
• Open, extract & process remittance payments for Wholesale & Retail Lock Box clients, in accordance to each client’s specified handling instructions
• Perform accurate, timely input/keying of required data fields from client remittance transactions without jeopardizing quality & accuracy
• Perform all duties with respect for confidentiality of client information
• Communicate processing issues with department manager
• Identify methods of improving both functional & departmental efficiencies

Qualifications

• High School diploma or equivalent;
• Proficiency in Microsoft Office Products (Excel, Word, Access)
• Excellent communication and organizational skills;
• Ability to multi-task and be detail oriented
• Ability to work in a fast paced environment.

• Collaboration - working effectively with others in the organization outside the line of formal authority (such as peers in other units or senior management) to accomplish organizational goals and to identify and resolve problems.
• Communication - expressing ideas effectively in individual and group situations; adjusting language or terminology to the characteristics and needs of the audience.
• Technical/Professional Knowledge?- achieving a satisfactory level of technical and professional skills/knowledge in job-related areas; keeping abreast of current developments and trends in area of expertise.
• Analysis - securing relevant information and identifying key issues and relationships from a base of information; relating and comparing data from different sources; identifying cause-effect relationships.
• Learning and Growth -?accumulating and integrating technical and professional skills/knowledge in job-related areas to improve personal and technical departmental performance.

Essential Functions:

• Sitting or standing for extended periods of time.
• Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data