BRANCH MANAGER - Military veterans preferred

Job Posting

BRANCH MANAGER – Cornwall, NY

 

Join Our Team as a Market Leader – Drive Growth, Inspire Teams, and Make a Local Impact!

Are you a dynamic leader with a passion for people, performance, and community banking? We're looking for a results-driven professional to take charge of the development and success of our branch network in a key market area. In this high-impact role, you'll be at the forefront of shaping sales strategies, ensuring operational excellence, and empowering a motivated team to reach new heights.

If you're ready to grow your career with a community bank that values leadership, teamwork, and local impact — we’d love to meet you!

Job Overview

We are seeking a results-driven Branch Manager to lead and develop a high-performing team, drive sales growth, and ensure exceptional customer service at our Cornwall, NY location. This role is responsible for managing daily operations, coaching staff, and maintaining compliance with all regulatory and company policies. The ideal candidate will have strong leadership skills, in-depth knowledge of financial products and services, and a passion for community engagement.

Key responsibilities include hiring and training staff, implementing sales strategies, managing budgets, optimizing branch performance, and representing the institution in the local market. Reporting to the Area Market Manager, the Branch Manager also plays a critical role in ensuring operational efficiency, compliance, and customer satisfaction.

Summary of Duties and Responsibilities

• Team Leadership & Development: Hire, train, and manage branch staff to maximize performance and ensure compliance with company policies and regulations. Provide coaching, performance feedback, and make recommendations on compensation, promotion, and disciplinary actions.
• Sales & Business Development: Drive revenue through a need-based sales approach, develop business relationships, and participate in community engagement. Lead branch sales initiatives and encourage staff participation in business development activities.
• Customer Service & Operations: Ensure exceptional customer service by overseeing daily operations, optimizing staff scheduling, and managing overtime. Resolve internal and external inquiries effectively.
• Strategic Planning: Create and implement annual business plans and sales strategies to meet performance goals. Provide regular updates to senior management on branch performance.
• Compliance & Risk Management: Ensure full compliance with internal policies, procedures, and all applicable laws and regulations, including BSA, Patriot Act, and OFAC requirements. Oversee branch security, cash handling, and audit controls.
• Budget & Process Improvement: Develop and manage the branch budget, analyze variances, and identify opportunities to improve efficiency and streamline operations.

Why join Walden Savings Bank?

At our core, we believe in investing in our people. When you join our team, you're not just starting a job — you're building a career with a community-focused organization that’s committed to your growth, well-being, and success.

We offer competitive benefits and a workplace culture that supports both professional development and personal fulfillment, including:

• Comprehensive Medical, Dental, Vision, and supplemental health options
• Benefits available for both Full-Time and Part-Time employees
• 401(k) with employer match to support your future
• Tuition assistance up to $5,250 annually to help you grow your skills
• Paid time off, holidays, and flexible schedules (based on position)
• Performance-based pay increases and employee recognition programs
• Free checking account, loan discounts, and other financial perks
• Dress Down Fridays and a fun, inclusive work environment
• Opportunities to give back through our Community Service Program
• Ongoing mentorship, cross-training, and career advancement support
• Long-term disability, life insurance, and more for your peace of mind

 

If you're looking for a rewarding role in a place where you're valued, supported, and empowered to make a difference — we’d love to have you on our team.

Branch Hours

Monday – Thursday 8:30 am – 4:30 pm
 Friday 8:30 am – 5:00 pm
 Saturday 9:00 am – 1:00 pm

Pay Information

The annual salary range for this role is $67,842.25 to $84,802.82, negotiable based on years of experience, skill set, qualifications and other relevant factors. 

Incentive compensation is available based on bank and individual performance goals. Paid out quarterly and annually (based on hire date)

Qualifications Summary

• Experience: 5–7 years in banking operations, regulatory compliance (state and federal), employee development, and public relations within a financial institution.
• Education & Certifications: Bachelor’s degree preferred, or equivalent combination of education and experience. Notary License required and valid driver’s license.
• Leadership: Proven supervisory experience managing a branch or small-to-medium department, including hiring, performance evaluations, and team development for up to 15 employees.
• Skills: Strong leadership, sales, communication, and interpersonal skills, with the ability to effectively supervise and develop staff.

ADA Requirements

Working Conditions and Physical Requirements (with or without reasonable accommodation):

• Work is typically performed indoors in a climate-controlled, low-noise office setting.
• This position primarily involves sedentary work, with minimal physical exertion and occasional lifting of up to 20 lbs. The role may occasionally require the ability to navigate stairs in emergency situations. Routine use of standard office equipment such as telephones, copiers, calculators, and computers is expected, with computer-based tasks typically performed for an average of 6–8 hours per day, as needed.
• The ability to work extended hours may be required or requested by management. Travel may be necessary and could involve various modes of transportation, including driving or riding in an automobile, using commercial airlines, rental vehicles, or public transportation, and staying in public lodging facilities.
• Regular, reliable, and timely attendance is an essential function of this role. We are committed to providing reasonable accommodation to enable individuals with disabilities to perform these essential job functions.

 

Mental and/or Emotional Requirements (with or without reasonable accommodation):

The successful candidate will be able to perform the essential functions of the role independently or collaboratively as part of a team. This includes the ability to plan and manage work activities for themselves and others, understand and follow written and verbal instructions, and communicate information clearly and logically. Strong attention to detail and accuracy in performing basic mathematical calculations is important. 

The role requires professionalism, patience, and the ability to interact respectfully with individuals from diverse backgrounds, both within and outside the organization, while delivering exceptional customer service.

 

The candidate should be able to manage responsibilities effectively in a dynamic environment with shifting priorities, deadlines, and the need for accuracy. Maintaining confidentiality and demonstrating sound judgment in handling sensitive information is essential.

 

As an Equal Opportunity / Affirmative Action Employer, Walden Savings Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.  

 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about or disclosed their own pay or the pay of another employee or applicant.

 

 

 

 

Click here to view our organizational commitment to Equal Opportunity and Affirmative Action Employment.

Click the following links to view the Equal Employment Opportunity Commission's "EEO is the Law" posters and supplemental materials:

EEO is the Law Poster

EEO is the Law, Supplement 1

Pay Transparency

Walden Savings Bank’s Human Resources Department has been appointed as the official department for processing requests for reasonable accommodation from applicants and employees with disabilities.Click here to view information for requesting an accommodation.



Equal employment opportunity, including veterans and individuals with disabilities.

PI277194996