Your IT Future, Delivered

Senior System Support Specialist

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations, Malaysia, Czech republic, India, Germany and the Americas earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about technology. Our Endpoint Cyber Security team is continuously expanding. No matter your level of Senior System support specialist proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #Linux #Windows #XDR

Grow together
We are team of cybersecurity professionals focused on endpoint security including Extended Endpoint Detection & Response (XDR), virtual patching, micro-segmentation services, data masking and Container Security. You will be responsible for securing the platform estate infrastructure covering hardware, operating systems, databases, middleware, backups, storage, containers etc. – devising technical security standard definitions, security monitoring, remediating issues, and ultimately improving approaches and postures based on best practices and lessons learnt.

Your role requires close cooperation with many stakeholders such as the platform architects, server platform support teams, Information Security professionals, Business Units, project managers, asset owners, etc.

Ready to embark on the journey? Here’s what we are looking for:

As a System support specialist having passion for IT Cyber security to learn about it, at least 2 years of experiences in similar role, practical experience in managing server OS platforms such as Linux, Windows Servers, Database, middleware application servers, etc., understanding of common cyber security attack principles, vectors, and the technical design flaws facilitating them is a huge plus. Very good knowledge of XDR, beneficial Container Security, Micro-segmentation, virtual patching technologies and services will also be an integral part of this role.

You are a Security aficionado, therefore you have a good understanding of Cyber Security. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you: 

• An extra week of holiday (25 days/year), 6 Self-sickness days, Full compensation for up to 10 days absence due to illness/year, Up to 3 additional personal paid days off for long-term service
• Annual bonus
• On-going professional & technical training and certifications
• Flexible working hours with home office possibilities
• Edenred Cafeteria program including fully covered lunch vouchers; pension/life insurance, medical membership
• Multisport card, Discounts with selected partners, Company events and Health Days, Fruit days, One-time maternity grant, Opportunity to buy Deutsche Post AG shares at a discount, and much more

Great Team
Hi, my name is Petr Svihalek and I’m a team manager. I started my career at DHL IT Services back in 2004, when I took a role as desktop support in the Desktop team. Gaining more hands-on experience with technical IT role has always fascinated me, so I moved to the server support team. From there, I moved fast through the company ladder and soon landed a Manager of Windows system role. In 2022, I moved to a management role within Infrastructure Security team, being Manager of Endpoint Cyber protection. Together with the strong support of a multinational & diverse team, we are working on our common ambition – secure every DHL endpoint. Looking forward to having you onboard!