Ocean Freight Documentation Specialist - Military veterans preferred

 Main tasks & key responsibilities:

• Creates and confirms transport order to ensure pickup of the shipment at origin
• Performs booking and booking optimization according to internal guidelines as defined by Product
• Prepares, controls and distributes all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
• Checks responses from counterparts and finalizes validation of required documents
• Follows-up shipment status in the Import/ Export area, identifies incidents and ensures resolution of incidents
• Supports Customer Service in the incident and exception management resolution
• Maintains excellent relationships with suppliers
• Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance
• Performs IT systems related tasks to provide up to date information on shipment
• Interacts with Customer Service, Product, and Global Service Centers, if required

 Qualifications:

·     Being fluent in Chinese is an advantage

·     Extensive knowledge of Ocean Freight Operations

·     Bachelor degree in International Business/ SCM/ Import - Export

·     At least 2-3 year experience in Ocean Freight Operations

·     Good English communication/ writing skills

·     Good administrative skills

·     Results driven and attention to details

·     Proficient in Microsoft Office