2025-08-13 DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
India
Role Purpose
The purpose of OMS FIRST CHOICE Advisor role is to support the implementation of the Operations Management System in the country and ensure sustainability across sites. This includes governing the progress of OMS FIRST CHOICE to ensure the sustainability in the country, act as a coach to the site leadership team and also support capability development throughout implementation to drive standardization across sites with behavioural and cultural changes and promote benchmarking across sites.
Key Responsibilities
1. Train & Coach Leaders and Teams
Coach site champions and leadership on OMS FIRST CHOICE principles, performance cube, and infrastructure.
Deliver training for site staff (Quality, Safety, HR) and support on-the-job development.
2. Engage Leadership & Define Roles
Clarify roles, responsibilities, and support needed from leadership in the OMS journey.
Support span of control analysis and leadership development.
3. Build Infrastructure & Culture
Guide implementation of required infrastructure (physical, organizational, digital).
Support development of a strong OMS FIRST CHOICE culture and Excellence Schools.
4. Monitor Performance & Drive Implementation
Evaluate performance cube with site teams, align improvement plans.
Track implementation progress, report results and benefits to the country lead.
5. Ensure Governance & Standardization
Drive OMS FIRST CHOICE governance, share best practices, and develop business cases.
Support standardization of culture and practices across all sites.
Key capabilities/Competencies
Strong operational background in the supply chain industry
Experience in Performance Management, productivity and continuous improvement methodologies highly desirable
Experience working within supply chain operations is essential for this role
Experience in a manufacturing/operational environment is needed
The role holder must be dynamic, and goal orientated; enabling site teams to work accordingly to the plan
The ability to influence without authority is required strongly / significantly in this role
The role holder must act self initiative but understand the role as an integrated team role
Experience is needed to collaborate with ops managers across all levels within a country
