OMS Champion - Military veterans preferred

2025-08-13
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee


Pietermaritzburg
South Africa

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.
We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you’ll be working for a global company that’s focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our customers, but for every member of our Group too.

At DHL Supply Chain South Africa, we’re looking for…

Vacancy

OMS Champion (Unilever - Ndlovu Park )

Job Purpose

The Purpose of the OMS Champion Job is to support the implementation of the Operations Management System on site and ensure sustainability. This includes the
development and coaching of the site leadership team (supervisors and coordinators) and the tracking of the OMS achievements.

Key areas of responsibility include:

• Drive the implementation of the 4 OMS principles and 12 OMS elements and maintain the OMS
• Engage site leaders in OMS by training them on OMS Foundation with OMS Advisor
• Focal point of OMS Advisor at site for coaching site team and addressing the implementation
• Regular reviews OMS implementation with OMS Advisor and site manager, escalating any issues or challenges
• Ensure alignment of site leadership team and clear understanding of OMS as operating system
• Drive OMS standardization at the site and contribute with new ideas / opportunities for OMS Advisor
• Support the Site Management Team to establish and maintain an Organization that Delivers
• Maintain the identified KPI tree - ensure changes are resulting in an updated KPI tree
• Support the development and maintenance of the Management Review Process and ensure the reporting input for the MRP
• Ensure targets are properly set for Objectives & KPIs - support the maintenance
• Ensure the R&R are aligned and approved by the Site Manager - support the maintenance
• Build up the TDM with site leaders and support the maintenance
• Coach the leaders to follow the TDM and confirm routines and responsibilities are carried out in practice
• Review span of control analysis with site manager and set up a plan for adjustment
• Support the implementation and maintenance of Performance Management
• Work together with the OMS Engineers during data system implementation for defining the site specific OMS Data System Concept and setting up accordingly the use and routines for site leaders (connecting OMS principles)
• Ensure leadership team is properly trained on Performance Management tools and methodologies and that these trainings (users, maintenance, updates) are included and maintained in the Excellence School program
• Ensure first level support on site according to regional OMS Data System support model; staying connected to country / cluster OMS Engineers to ensure in time adjustments of OMS Data System set up for the site in case ofoperational 
. Support the implementation and maintenance of the Job Standardization
• Support the development and maintenance of Work Instructions & ensure a good alignment with SHQ
• Develop the Excellence School in all 4 dimensions following defined standards and defined training - infrastructure / trainer team /  training content / training program
• Train (and retrain) the site leaders and multipliers in their role in the Excellence School and "how to instruct" 
• Train, coach and follow up the site leaders in the applicable format for performance reviews for teams and individuals
• Train and coach site leaders for conducting Gemba: Standards Confirmation for both Process Confirmation and OMS Confirmation
• Ensure Job Standardization routines are in place and understand deviations
• Support Continuous Improvement
• Manage continuous improvement opportunities for Kaizen and Kaikaku, addressing necessary actions
• Train all site leaders on problem solving in the Excellence School training program, maintain the knowledge
• Encourage and coach the site leaders to continuously improve their processes.
• Support the development of a Recognition Program and maintain the program (including extensive communication), engaging the different stakeholders (including operations, HR)
• Drive BBS conversations and SHEQ inspections timeously
• Allocation of Learners to departments and ensuring adequate training is given to them and to monitor their progress
• Drive EOS and support HR with conducting inductions
• Become the Superuser of Kronos - train, monitor and assist with queries relating to Kronos


DPDHL Core Competencies & Skills 

• Maintains effective relationship with customers
• Develops and delivers high quality / innovative products, services or solutions
• Focuses on customer needs and gains their commitment
• Gains management / colleague support to meet customer needs"
• Ensures strategies / plans are aligned and reflect others views
• Develops strategies / plans aligned to broader organizational strategy
• Communicates strategy"
• Establishes clear, challenging and achievable objectives
• Aligns resources and the organization within own area of responsibility to achieve objectives
• Regularly reviews and communicates progress against objectives and adjusts as needed
• Champions continuous improvement and innovation
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others"
• Provides employees, colleagues and business partners with candid and regular feedback
• Provides employees with development opportunities
• Supports employees with career opportunities
• Inspires others to develop themselves
• Conveys a clear sense of personal goals and values
• Actively seeks feedback to improve performance
• Develops new skills and modifies behaviors based on feedback
• Takes personal responsibility for career and development"

Skills/Experience

• Experience in Performance Management, productivity and continuous improvement methodologies highly desirable
• Experience is needed to collaborate with ops managers across all levels within a country
• Experience working within supply chain operations is essential for this role
• Experience in a manufacturing/operational environment is needed
• Computer Literate (Excel Advanced)
Qualifications

• Matric
• Post Graduate in Supply Chain / Industrial Engineering

Languages

• English verbal and written.